The enhanced integrations, along with IT Glue’s new Open Platform Manifesto, are both designed to reassure the market that despite the company’s acquisition by Kaseya late last year, nothing has changed with respect to their commitment to working with all the PSA players in the industry, notwithstanding their being competitors of Kaseya.
Konica Minolta also provided an update on the state of the Canadian services business, where IT Weapons was acquired three years ago to serve as a bridgehead into the Canadian market.
Something old was new again at the Konica Minolta 2019 Dealer Conference, as the company emphasized how and why dealers need to update their business to deal with digital transformation – which has been a recurring theme at the event in recent years
This is the first major ‘tweak’ of Palo Alto Networks’ partner program since its inception, and the changes are extremely significant, and multi-faceted.
Barracuda and Avast announce a new partnership which adds the ability to resell Avast’s anti-virus solution to Barracuda’s own portfolio. Barracuda will actually acquire the Managed Workplace RMM business, which should be a better fit with their MSP business than it was at Avast. Barracuda also stated its commitment to retain the Managed Workplace presence in Ottawa, where it originally began as Level Platforms.
Unitrends now leverages the Kaseya IT Complete suite, and will pay both higher margins on the initial sale of a Unitrends solution, and a full recurring revenue share for any Kaseya IT Complete solution that customer buys, ever.
AVANT, which provides offerings to over 500 agents focused on next-generation technologies, opens up an expanded route to market for Alert Logic’s SaaS services.
Increasing their MSP business is a major Arcserve priority, and the development of some kind of track for them within the company’s new channel program is one new enablement activity that is under active consideration.
Lynn Tinney takes the SVP of Channels role at OPAQ, as the company transitions its all-channel model to focus on service providers and MSPs, who they think get the best value from the platform and services they offer.
Field Nation, which recently introduced a new platform that handles all aspects of workforce management, makes software that connects businesses with the temporary IT labour force. MSPs needing IT techs are a part of their market, which they are looking to expand.
ConnectWise stressed two main themes at their IT Nation Event in Orlando – the need to further empower MSPs, and the need for MSPs to develop their security capabilities. Those two themes were closely intertwined, as ConnectWise is rolling out multiple tools and programs to enhance both, with more to come.
Commvault formally launches its as-a-Service portfolio, which has been on the market in some geos for several months. Three services are available now, with more to come.
Arcserve combines four of its solutions into a single cloud offering that on-prem customers cam still use, but will also give them hybrid and full cloud options.
Cohesity has doubled the amount of dollars allocated to their partner program, with new perks like rebates for sales to very large customers and formalized and expanded MDF. They have also established a model for service providers within the program, which provides mechanisms like consumption-based pricing suited to this business model.
While TriNimbus disappears as a separate entity, it retains legal ownership of the relationship with Canadian clients for privacy law compliance, and Canadian customers will also have access to new offerings, such as around IoT, where TriNimbus was more limited before.
The nature of the MSP business means ADTRAN has had more success there with their ProCloud Subscription Services, and the company is aggressively recruiting there for new partners. ADTRAN is also about to introduce a new service, which they say even most MSPs are not yet selling.
ESET has been in the MSP space for a while, but is now making a push to increase their presence there. They also indicated that they will shortly be releasing their first offering specifically built for the cloud.
Microsoft’s channel chief discusses the software giant’s plans to expand a program where Microsoft sells partners’ products and services, including hooking partners up to its AppSource store.
Auvik has brought back a promo they ran last year, in collaboration with ten vendors in total, including competing RMMs. The low-cost program got a strong response last year, which the company is looking to replicate.
Prime Unlimited is an optional flat rate per-user price for OpenText managed services, while Prime Protect is a standard support package for partners.
