Managed Services

Backup

Commvault launches SaaS portfolio aimed at broad addressable market

October 15, 2018 Mark Cox Comments Off on Commvault launches SaaS portfolio aimed at broad addressable market
Commvault formally launches its as-a-Service portfolio, which has been on the market in some geos for several months. Three services are available now, with more to come.

Backup

Arcserve unveils integrated cloud-native solution set with Business Continuity Cloud

October 9, 2018 Mark Cox Comments Off on Arcserve unveils integrated cloud-native solution set with Business Continuity Cloud
Arcserve combines four of its solutions into a single cloud offering that on-prem customers cam still use, but will also give them hybrid and full cloud options.

Backup

Cohesity adds service provider component to expanded partner program with significantly more resources

October 2, 2018 Mark Cox Comments Off on Cohesity adds service provider component to expanded partner program with significantly more resources
Cohesity has doubled the amount of dollars allocated to their partner program, with new perks like rebates for sales to very large customers and formalized and expanded MDF. They have also established a model for service providers within the program, which provides mechanisms like consumption-based pricing suited to this business model.

Cloud

Vancouver AWS Premier Consulting Partner TriNimbus sold to Onica in move to create AWS goliath

August 27, 2018 Mark Cox Comments Off on Vancouver AWS Premier Consulting Partner TriNimbus sold to Onica in move to create AWS goliath
While TriNimbus disappears as a separate entity, it retains legal ownership of the relationship with Canadian clients for privacy law compliance, and Canadian customers will also have access to new offerings, such as around IoT, where TriNimbus was more limited before.

Managed Services

Coaxing telecom resellers to move beyond hardware still mission – and challenge – for ADTRAN

August 22, 2018 Mark Cox Comments Off on Coaxing telecom resellers to move beyond hardware still mission – and challenge – for ADTRAN
The nature of the MSP business means ADTRAN has had more success there with their ProCloud Subscription Services, and the company is aggressively recruiting there for new partners. ADTRAN is also about to introduce a new service, which they say even most MSPs are not yet selling.

Managed Services

ESET gears up in Managed Service Provider market

August 1, 2018 Mark Cox Comments Off on ESET gears up in Managed Service Provider market
ESET has been in the MSP space for a while, but is now making a push to increase their presence there. They also indicated that they will shortly be releasing their first offering specifically built for the cloud.

Gavriella Schuster, corporate vice president of the One Commercial Partner organization at Microsoft
Channel Programs

Microsoft looks to expand co-selling motion

July 20, 2018 Robert Dutt Comments Off on Microsoft looks to expand co-selling motion
Microsoft’s channel chief discusses the software giant’s plans to expand a program where Microsoft sells partners’ products and services, including hooking partners up to its AppSource store.

Managed Services

Networking-focused RMM Auvik looks to repeat success with open ecosystem marketing event

July 13, 2018 Mark Cox Comments Off on Networking-focused RMM Auvik looks to repeat success with open ecosystem marketing event
Auvik has brought back a promo they ran last year, in collaboration with ten vendors in total, including competing RMMs. The low-cost program got a strong response last year, which the company is looking to replicate.

Channel Programs

OpenText opens up private cloud to partners and unveils new MSP pricing model

July 11, 2018 Mark Cox Comments Off on OpenText opens up private cloud to partners and unveils new MSP pricing model
Prime Unlimited is an optional flat rate per-user price for OpenText managed services, while Prime Protect is a standard support package for partners.

Channel Programs

HCI vendor Scale Computing introduces MSP program within their Scale Partner Community

June 29, 2018 Mark Cox Comments Off on HCI vendor Scale Computing introduces MSP program within their Scale Partner Community
The new program is basically a change in the pricing structure that moves software costs into a subscription-based OpEx model, which Scale partners with an MSP practice can use to increase their profitability.