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Avaya Sponsored Content

Avaya’s innovation without disruption explained

June 5, 2023 Robert Dutt Comments Off on Avaya’s innovation without disruption explained
Avaya Canada channel leader Ian Purdell-Lewis joins us on the podcast to discuss the company’s hybrid mantra, what it means for partners, and what parts of their CC/UC environments customers are choosing to keep on-prem.

Sponsored Content

AV and IT channel convergence is about to take hold. Get ready.

May 30, 2023 Deidre Deacon, General Manager and Channel Chief, ViewSonic Canada Comments Off on AV and IT channel convergence is about to take hold. Get ready.
The AV and IT ecosystem is at an interesting crossroads as two traditionally distinct and siloed channels converge.

Fortinet Sponsored Content

Enabling networking and security convergence

May 24, 2023 Sean Campbell, director, Canadian Channels, Fortinet Comments Off on Enabling networking and security convergence
Fortinet’s Sean Campbell offers solution providers advice on getting the most out of security on the network in this guest blog.

Avaya Sponsored Content

Three ways companies will double down on agent experience in 2023

May 17, 2023 Tammie Briscoe, Vice President of Customer Support, Avaya Comments Off on Three ways companies will double down on agent experience in 2023
In this guest blog, Avaya’s Tammie Briscoe shares thoughts on how management will think about contact centre agents, how they will optimize workforces, and where AI will play a role.

ESET Sponsored Content

APT groups muddying the waters for MSPs

May 11, 2023 ESET Guest Blog Comments Off on APT groups muddying the waters for MSPs
A quick dive into the murky world of cyberespionage and other growing threats facing managed service providers – and their customers

Barracuda MSP Sponsored Content

Ransomware report: Repeat attacks on the rise

May 10, 2023 Olesia Klevchuk, Product Marketing Director, Barracuda Comments Off on Ransomware report: Repeat attacks on the rise
A new survey highlights the growing risk of ransomware, why some companies suffer repeat attacks, and what steps to take to protect client data.

Epson Sponsored Content

The evolution of Epson’s WorkForce printer lineup

May 9, 2023 Robert Dutt Comments Off on The evolution of Epson’s WorkForce printer lineup
Epson’s Kaila Murphy explains the decision to reduce the number of printers in its WorkForce lineup and what it means for partners in this edition of the podcast.

Fortinet Sponsored Content

Partner considerations for the Work-From-Anywhere environment

April 27, 2023 Sean Campbell, director, Canadian Channels, Fortinet Comments Off on Partner considerations for the Work-From-Anywhere environment
Fortinet Canada channel leader Sean Campbell offers solution providers advice on meeting customers’ work-from-anywhere needs in this guest blog.

Avaya Sponsored Content

CCaaS trends, insights, and statistics to know

April 24, 2023 Jim Geary, Senior Vice President for Avaya’s North America Sales and Services Comments Off on CCaaS trends, insights, and statistics to know
Avaya’s Jim Geary shares key things to think about for success in the Contact Center-as-a-Service market in this guest blog.

Erin Smirle, director of partner architectures and managed services for Cisco Canada
Cisco Sponsored Content

How Cisco is supporting the evolution of managed services in the channel

April 11, 2023 Robert Dutt Comments Off on How Cisco is supporting the evolution of managed services in the channel
Cisco Canada’s Erin Smirle returns to the podcast to share her thoughts on the momentum of managed services in the channel and how Cisco supports partners in furthering their own managed services journeys.