Avaya Canada channel leader Ian Purdell-Lewis joins us on the podcast to discuss the company’s hybrid mantra, what it means for partners, and what parts of their CC/UC environments customers are choosing to keep on-prem.
In this guest blog, Avaya’s Tammie Briscoe shares thoughts on how management will think about contact centre agents, how they will optimize workforces, and where AI will play a role.
Epson’s Kaila Murphy explains the decision to reduce the number of printers in its WorkForce lineup and what it means for partners in this edition of the podcast.
April 11, 2023Robert DuttComments Off on How Cisco is supporting the evolution of managed services in the channel
Cisco Canada’s Erin Smirle returns to the podcast to share her thoughts on the momentum of managed services in the channel and how Cisco supports partners in furthering their own managed services journeys.