If you’re looking for an IT service management partnership to help grow your managed services business, here are some thoughts from Sherweb on what you need to know.
The Nozomi program has one fully validated partner in the program, Accenture, and several others working through the validation process. The plan is to keep the program fairly select going forward.
MSP should consider it to be a journey, rather than a destination, writes Barracuda MSP general manager Brian Babineau.
Automation can help you drive efficiencies that can help you profitably scale your business. David Weeks examines the human cost of supporting your customers.
Epiphany’s platform, which provides security from a Red Team perspective turns vulnerability management into actionable insights by showing exactly where and how an organization can be exploited by targeted attacks.
ConnectWise announced a new reconciliation tool for ConnectWise Manage, and a simplified version of BrightGauge for analytics newbies. They also announced an extension of their partnership with SentinelOne, and provided a much anticipated update on the progress of their new universal platform.
While the effects of COVID on MSPs were mixed, coming out of COVID, competition has become the primary concern of MSPs, for the first time in the five year history of this survey.
N-able, the first company acquired by SolarWinds when they created their MSP division now formally re-emerges as a separate company, which is confident that it can go farther, faster, on its own.
The funding and the acquisition both involve equity firm Great Hill Partners, but Auvik is stressing that while this will allow Auvik to solve a broader range of customer problems, and could lead to select acquisitions, they aren’t about to start buying up companies like chocolates.
Nerdio also announced a new integration with Teradici’s PCoIP, although this one is focused on Nerdio for Enterprise, which is not an MSP product.
The new program, which is designed to be simple and flexible, dumps some program concepts the company considers legacy, and moves to a two-tiered structure of Authorized and Invested partners.
Midwestern MSP Aunalytics identifies the key trends they are seeing in managed services today, and what areas of their practice are increasing as a result.
Demand for managed services is growing, with security playing a critical role, writes Barracuda MSP’s Neal Bradbury.
LogMeIn’s LastPass password management product wasn’t even sold through MSPs a year ago, but since then they have redesigned it to fit that market’s needs, signed cloud distribution deals, and now inked PSA integrations as they expand their MSP presence.
Barracuda’s acquisition of SKOUT brings them both an XDR capability and a 24/7 SOC service, both of which are net new additions for the company.
The company has already enlisted 138 MSPs since an unpublicized soft launch at the beginning of June, and is looking to its RMM being both less expensive and less complex to manage than existing RMMs to drive that number up significantly.
MSPs can’t afford to waste time looking for workarounds or working through complex procedures to achieve simple backup tasks, Chris Groot looks at six fundamental questions your backup needs to answer.
Nerdio’s newer and more advanced platform will be well suited for MSPs with more experience in Azure Virtual Desktop, who want more flexible deployment options.
The new CRU integrates existing ConnectWise assets drawn from multiple acquisitions in a more formal and comprehensive form than before, and includes a threat intelligence feed.
The third annual Vanson Bourne study prepared for ConnectWise finds that SMBs would pay a third more for an IT service provider who can offer the ‘right’ solution, but that many MSPs still find it hard to communicate what the SMB needs to hear.
