Barracuda’s acquisition of SKOUT brings them both an XDR capability and a 24/7 SOC service, both of which are net new additions for the company.
Managed Services, Security
Barracuda acquires SKOUT to add XDR, SOC services to portfolio
by Mark Cox •
Managed Services
Managed Services
MSP360 enters RMM market with low-cost, simple to use offering
by Mark Cox •
The company has already enlisted 138 MSPs since an unpublicized soft launch at the beginning of June, and is looking to its RMM being both less expensive and less complex to manage than existing RMMs to drive that number up significantly.
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Managed Services, Sponsored Content
Six questions your backup needs to answer
by N-able Guest Blog •
MSPs can’t afford to waste time looking for workarounds or working through complex procedures to achieve simple backup tasks, Chris Groot looks at six fundamental questions your backup needs to answer.
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Distribution, Managed Services, Virtualization
Pax8 expands Nerdio relationship to include distribution of Nerdio Manager for MSP
by Mark Cox •
Nerdio’s newer and more advanced platform will be well suited for MSPs with more experience in Azure Virtual Desktop, who want more flexible deployment options.
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Managed Services, Security
ConnectWise launches Cyber Research Unit to provide MSPs with cutting edge threat intelligence
by Mark Cox •
The new CRU integrates existing ConnectWise assets drawn from multiple acquisitions in a more formal and comprehensive form than before, and includes a threat intelligence feed.
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Managed Services, Security
New ConnectWise survey shows continuing disconnect between MSPs and SMBs on cybersecurity
by Mark Cox •
The third annual Vanson Bourne study prepared for ConnectWise finds that SMBs would pay a third more for an IT service provider who can offer the ‘right’ solution, but that many MSPs still find it hard to communicate what the SMB needs to hear.
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Channel Programs, Managed Services, Security
Arctic Wolf adds tiers to partner program as part of channel growth strategy
by Mark Cox •
Arctic Wolf has grown its outsourced security business to about 600 partners, managed as a single group, but with the increase in numbers, and a plan to recruit more, selectively, they are now tiering their program for the first time.
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Managed Services, Sponsored Content
What partnership really means for the MSP community
by N-able Guest Blog •
Mike Cullen, Group Vice President, Customer Success at N-able discusses how and why managed service providers value partnership, with some examples of how N-able builds that trust.
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Channel Programs, Managed Services
Commvault reworks partner program to add tiers for both large and smaller MSPs
by Mark Cox •
Commvault’s Metallic SaaS offering has not yet been available to MSP partners, but it will be coming to both sets of MSP partners ‘soon,’ and the company believes it will be highly attractive to both large and small MSPs.
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Managed Services
Pagliuca lays out post-spinoff strategy at N-able Empower event
by Robert Dutt •
N-able’s president details where his company will invest in MSPs post-spinoff and promises the company will meet MSPs “in the mess” of the increasingly complex customer landscape they support.
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Managed Services
“This is the best time in history to be an MSP” – Herjavec
by Robert Dutt •
Technology is changing at a faster rate than ever. Customers have been stressed and shaken by the global pandemic. Business models everywhere have tied themselves into pretzels to try to accommodate the changes needed. And security challenges are both more prevalent than ever and spread across a more diverse array of devices, applications and services…
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Backup, Managed Services
Axcient x360Sync Thin Client for Windows offers storage, security benefits to MSP clients
by Mark Cox •
Axcient’s new sync thin client stores data in the cloud, and mirrors it back to local devices, in what the company believes will soon be the default choice for most customers.
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Managed Services, Sponsored Content
Remote monitoring: An unexpected MSP growth driver
by Barracuda MSP Guest Blog •
An RMM can be an MSP’s “secret formula” for expanding their business and establishing security-centric product offerings.
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Managed Services
Gradient MSP launches with free data hygiene solution for MSPs
by Mark Cox •
The latest company from serial entrepreneur Colin Knox, who most recently founded Passportal and sold it to SolarWinds, Gradient’s strategy is to build a full platform of services to automate and eliminate MSP pain points, and while others will be paid services once released, this one will remain a free gift to the industry.
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Managed Services, Sponsored Content
Sneak Preview: N-able and DNSFilter Integration
by N-able Guest Blog •
N-able’s Jay Pitzer shares the details of the company’s upcoming integration with DNSFilter, and what it means for MSPs in today’s cybersecurity environment.
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Channel Programs, Managed Services
ConnectWise launches partner program to help partners build security practices
by Mark Cox •
Longer term, the program will likely expand beyond security, but for now the goal is to help partners, with a minimum of 500 supported endpoints, develop both the technical and marketing skills to sell security effectively, without having to become MSSPs.
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Managed Services
Pulseway adds Siri Shortcut capability to its RMM to provide voice command capability
by Mark Cox •
While Siri Shortcut will only enable techs using Apple phones to patch, restart and control computers and servers with their voice, Pulseway is working on a similar solution for Android using Bixby.
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Distribution, Managed Services
Ingram Micro CloudBlue brings Harmony technology to its ecosystem as CloudBlue Rev
by Mark Cox •
The solution to automate partner channel revenue management launches today in the U.K., followed by EMEA, with Canada and the U.S slated to get CloudBlue Rev in early Q3.
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Channel Programs, Cloud, Managed Services
Nerdio rolls out its first channel partner programs, and certifications that are a key part of it
by Mark Cox •
The Nerdio Partnerd Program has four tiers, with tier level determined by a combination of the number of Nerdio customers the end user has, and the number of engineers who have completed the new certifications also being announced.
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Managed Services, Security
Webroot kicks off next generation of their platform with new version of Webroot Business Management Console
by Mark Cox •
The new console is the first stage of Webroot’s Meru project, which has been designed to completely rework and modernize the platform and simplify it further, and which will be followed by a series of next-gen enhancements over the next 18 months.
