Managed Services

New service initiatives, expansion into U.S. top MSP Corp’s 2022 strategic focus

MSP Corp acquires MSPs, lets them maintain their old structure in a model that preserves autonomy, and enables them to use specialized services from each other. Now they are adding more internal services of their own, and plan an expansion into the U.S. in Q2 2002 to add additional specialization.

Our friends were hit by an impossible cyberstorm. It’s time we all change

In a series of three blogs, we’re going to look in detail at the steps we’re taking to protect N-able, you, and your customers as one part of a greater, worldwide software supply chain.

Is babysitting backups destroying your employee retention?

If you have your skilled techs tied up with managing slow or complex backups, you could be seriously damaging your business, warns N-able’s Carrie Reber.

Axcient expands Azure support with x360Recover Direct-to-Cloud for Microsoft Azure launch

Axcient announced their extended offering for Azure at the IT Nation Connect Show in Orlando, where they saw significant interest from all types of MSPs, from mom and pops to larger ones.

New unified Asio platform, new version of Automate highlight ConnectWise’s IT Nation Connect announcements

ConnectWise’s IT Nation Connect event re-emerged as a physical event, albeit with a virtual component, in which speakers addressed approximately 2800 MSPs in a real conference setting, with the accustomed conference components.

Barracuda adds powerful tool for MSSP partners with Stellar Cyber Open XDR integration

Stellar Cyber will provide increased enhanced visibility and automated incident correlation to impacted Barracuda solutions, as well as benefits specific to Barracuda MSSPs.

Gradient MSP announces funding round, with new solution coming later this month

The $10 Series A funding round will be used to significantly expand the company’s staff, while the new service, due by the end of the month, is their Billable automated billing reconciliation solution.

MSP360 beefs up anti-ransomware protection, performance in their Managed Backup Service

Immutable storage, a new and faster backup format, restore verification, consistency checks, and the addition of synthetic full backup for VMware are among the enhancements.

ConnectBooster unveils new set of tools to make MSPs able to understand and converse with customers about payment issues security

ConnectBooster notes that MSPs are typically blamed if there is a breach around a payment systems vulnerability, even though they usually had no role in deploying the payments solution, so the new Secure Payments solution was created to give them the expertise and ability to play that role.

Addigy, Acronis announce integration to bring multi-tenanted Apple management to Acronis Cyber Protect Cloud

The integration, Addigy’s first around Windows-level license management, was made in advance of next week’s Acronis customer event.

Kaseya marks return to live global conference with Connect IT Global 2021

The overarching theme of the Kaseya event this year is security, but the company is also announcing a broad range of significant product enhancements, and a new Cybersecurity Management Certification Program.

SaaS Alerts announces first third party monitoring solution for IT Glue

The announcement, being made at the Kaseya ConnectIT event, is likely to bring SaaS Alerts a significant number of new MSP partners, while being the first of the MSP-focused documentation companies to get third party monitoring will also benefit IT Glue.

Datto brings acquired BitDam technology to market as SaaS Defense

Datto’s new SaaS Defense solution, which has been integrated within SaaS Protection product as an additional option, is an enterprise grade solution with a unique technology that produces a higher threat detection rate.

It’s time to prepare your cybersecurity checklist

A solid plan can help MSPs and their clients weather an increasing number of advanced cyber attacks, writes Barracuda MSP’s Doris Au in this guest blog.

New ConnectBooster integration gives Zomentum partners automated credit card and ACH capabilities to get paid faster

For Canadian MSPs, the one limitation is that payments, while in Canadian dollars, are limited to credit cards, although the ACH integration in Canada may be forthcoming at some point.

HP looks to simplify managed print with new Managed Print Flex, cloud-first Managed Print Service subscription plan

HP Managed Print Flex is designed to satisfy both the needs of home and remote-based workers, as well as those in conventional offices.

MSP-focused SaaS Alerts allocates $500k of new $3 million funding round to MSP investors

SaaS Alerts’ solution is multi-tenanted, designed for MSPs, and costs far less than similar solutions provided by competitors like SOC as-a-service providers.

Kaseya expands Canadian presence further beyond IT Glue with new hiring and data centres featuring other Kaseya products

Kaseya, which provides IT infrastructure and security management solutions for MSPs and SMBs, has announced an expansion of their Canadian staff based in their Canadian office in Vancouver, as well as an expansion of data centre facilities in Ontario and Quebec. Kaseya’s physical presence in Canada until now has been principally based on its 2018…

Datto brings BCDR into Azure with Datto Continuity for Microsoft Azure

Datto has sold its on-prem SIRIS BCDR solution for years, but their new solution for Azure gives them their first such solution on a public cloud, along with measures to protect customers from public cloud pitfalls like egress charges and data cost fluctuations.