Barracuda said this new capability is something that their partners have been asking for, and will allow them to take a more full-featured offering to their customers – which will be an additional revenue generator as well.
Neal Bradbury of Barracuda MSP offers three predictions about what’s upcoming for the MSP channel in 2018.
To avoid a nightmare integration when adding a new service or capability,, MSPs should look for services that easily plug into your existing tools and platforms, and vendors that understand your needs by providing intuitive tools to ease the process.
Safetica introduced a branded DLP offering to the North American market last year, an enterprise solution simplified for SMBs. Now with a new partner program focused on training MSPs how to offer a proof-of-concept to customers, they are looking to grow the partner base from dozens to thousands.
The Cost Estimator, which addresses the problem that Azure itself makes it difficult for MSPs to easily estimate costs because it is consumption-based, joins white-labelling as recent enhancements to the Nerdio offering.
Trustwave is aggressively trying to build out partner skillsets as they move to more of an MSSP model, and try to build up their percentage of channel sales. A new online training system and partner portal are two tools in this effort.
AppRiver’s new Nautical platform provides the open APIs necessary for such integrations that their old platform lacked, and ConnectWise is the first provider for which they have built an integration.
In addition to a seamless new integration with ConnectWise’s PSA product, Pax8 also announced some key channel promotions, and dropped a hint about an expanded presence for Symantec in Canada.
Barracuda MSP builds on earlier integrations with LabTech/Automate with new automated deployment capabilities, as well as improvements to manageability.
Arctic Wolf has broadened out its channel strategy to place a new emphasis on MSPs, and sees the ConnectWise integration as a key step in executing that.
Atera also provides 24/7 support for the first time, something that wasn’t a priority before because of confidence in the platform’s resilience.
Cisco and ConnectWise will launch ConnectWise Unite, offering an easy path to managed services around Cisco’s cloud software portfolio.
Comodo had an extensive hoster and MSP channel before being acquired, and the new leadership team brought in by Francisco Partners will be expanding the channel, especially among enterprise resellers with vertical focus, and into the Internet of Things.
SolarWinds MSP executives at their Empower MSP conference in Orlando described plans to switch from device-centric to user-centric management, equip its RMM systems to make technicians more efficient, and roll out new security solutions.
Newly combined company will offer everything from RMM and PSA software to solutions for BDR, file sync and share, networking, power management, and beyond.
Barracuda MSP identifies three warning signs early in a client relationship, which indicate it may be time to cut bait.
Data management vendor Rubrik also adds support for the Google Cloud Platform, extends their AWS support, and improves management security for MSPs.
Designed to slash customer onboarding time for MSPs, the new CloudJumper Customer Management module adds automated migration to the automated quoting and provisioning that had been there before.
Available in two tiers, from basic Monitoring to the more aggressive Active Response, SentinelOne also plans to expand the service to allow partners to provide the basic support, while SentinelOne does the Tier Two.
Global expansion is a key factor in retiring the Intronis brand as a business unit in favor of Barracuda MSP. The Intronis name will live on as the backup product within the MSP platform.
