Managed Services

Managed Services

MDR provider Huntress expands into EDR with Level Effect acquisition

January 12, 2021 Mark Cox Comments Off on MDR provider Huntress expands into EDR with Level Effect acquisition
Level Effect’s technology combines endpoint forensics with sophisticated network traffic visibility, providing network-aware detection of attacker behavior, without the need for an appliance.

Hardware

ScalePad offers partners bullish outlook, new incents at first big partner event since rebranding

December 15, 2020 Mark Cox Comments Off on ScalePad offers partners bullish outlook, new incents at first big partner event since rebranding
ScalePad’s introductory free trial of their Software Asset Management ends December 31, but the company announced new measures to replace it at their virtual conference for their MSPs on Monday.

Managed Services

SolarWinds MSP President Pagliuca lays out plans at online partner event

December 11, 2020 Mark Cox Comments Off on SolarWinds MSP President Pagliuca lays out plans at online partner event
While 2020 has been a hideous year for most, it has generally been a good year for many MSPs’ bottom lines, if not their work-life balance. John Pagliuca gives his assessment of the year, and what the company – whatever it is called after the impending spinoff – will be doing for MSPs in the year ahead.

Backup

SolarWinds MSP lays out monitoring, data protection and security product roadmap at online partner event

December 11, 2020 Mark Cox Comments Off on SolarWinds MSP lays out monitoring, data protection and security product roadmap at online partner event
The company’s product roadmap, unsurprisingly, is consistent with the broader corporate strategy of increasing automation, and moving towards more product innovation.

Artificial Intelligence

NetEnrich announces availability of Intelligent SOC service

December 3, 2020 Mark Cox Comments Off on NetEnrich announces availability of Intelligent SOC service
The Intelligent SOC offering, which is fully available to NetEnrich partners, both lets customers pick and choose the specific security services they want, while also driving higher levels of automation to minimize noise and reduce mundane workloads.

Managed Services

Centreon reinvents global partner program to impart lessons of partner-first subsidiary in North America

November 30, 2020 Mark Cox Comments Off on Centreon reinvents global partner program to impart lessons of partner-first subsidiary in North America
Centreon is based in France and has sold open source-based IT infrastructure monitoring for 15 years through a hybrid model, but the subsidiary set up in North America in 2018 was channel only, and the changes to the global program come from that subsidiary’s lessons about partner needs.

Managed Services

Zadara looks to new 100% channel strategy to drive growth in hot storage-as-a-service market

November 20, 2020 Mark Cox Comments Off on Zadara looks to new 100% channel strategy to drive growth in hot storage-as-a-service market
New Senior Director of Channels Joe Sacchetti talks to ChannelBuzz about the storage-as-a-service provider’s pivot to a complete channel-focus, and the impact this will have on strategy going forward.

Cloud

BetterCloud names Innova Solutions as first partner in new top level SaaSOps Practice Partner tier

November 20, 2020 Mark Cox Comments Off on BetterCloud names Innova Solutions as first partner in new top level SaaSOps Practice Partner tier
Innova, which had previously focused more on public cloud management, sees the new SaaSOps practice area as a way for them to stay ahead of the trend towards SaaS.

Cloud

MSP360 further extends broad platform capability with unified cloud storage billing – and with an RMM coming shortly

November 13, 2020 Mark Cox Comments Off on MSP360 further extends broad platform capability with unified cloud storage billing – and with an RMM coming shortly
MSP360 has also reworked its pricing structure, separating MSPs from end users and giving MSPs greatly preferred pricing to remove what the company decided was channel conflict which worked against MSPs.

Managed Services

Security still top of mind at IT Nation Connect as ConnectWise builds out security platform with two acquisitions

November 10, 2020 Mark Cox Comments Off on Security still top of mind at IT Nation Connect as ConnectWise builds out security platform with two acquisitions
SIEM provider Perch Security and SOC-as-a-Service provider StratoZen both bring differentiated capabilities to the ConnectWise Fortify solution to broaden out its capabilities.