Managed Services

Managed Services

Webroot kicks off next generation of their platform with new version of Webroot Business Management Console

May 10, 2021 Mark Cox Comments Off on Webroot kicks off next generation of their platform with new version of Webroot Business Management Console
The new console is the first stage of Webroot’s Meru project, which has been designed to completely rework and modernize the platform and simplify it further, and which will be followed by a series of next-gen enhancements over the next 18 months.

Managed Services

Sumo Logic extends multi-tenancy to customer-facing for MSP, MSSP and MDR partners

May 5, 2021 Mark Cox Comments Off on Sumo Logic extends multi-tenancy to customer-facing for MSP, MSSP and MDR partners
Sumo Organizations will extend partners’ visibility and give them new capabilities by letting them analyze the data of all their customers together.

Managed Services

What partnering with N-able means for you

May 4, 2021 N-able Guest Blog Comments Off on What partnering with N-able means for you
N-able president John Pagliuca shares what it means for MSPs to partner with N-able as the company returns to the iconic managed services brand.

Cloud

BitTitan moves into ITSM market with first-ever acquisition

April 27, 2021 Mark Cox 1
BitTitan also plans to bring Perspectium’s data synchronization platform into the Microsoft ecosystem, where it has not played until now, and introduce it to BitTitan’s channel partners.

Managed Services

Zadara unveils Federated Edge pooled program to let MSPs expand presence to other geos

April 20, 2021 Mark Cox Comments Off on Zadara unveils Federated Edge pooled program to let MSPs expand presence to other geos
Federated Edge lets participating MSPs use space in data centres of MSPs outside their own region, to allow them to accept business that they previously had to decline because they had no ability to service it.

Channel Programs

Digital Guardian introduces new midmarket focused DLP as-a-Service sold only through partners

April 15, 2021 Mark Cox Comments Off on Digital Guardian introduces new midmarket focused DLP as-a-Service sold only through partners
Digital Guardian is also introducing a streamlined Managed DLP for Midsize Companies channel program to help partners sell the new service more effectively.

Managed Services

Datto launches Datto Commerce sales platform incorporating acquired Gluh technology

April 5, 2021 Mark Cox Comments Off on Datto launches Datto Commerce sales platform incorporating acquired Gluh technology
The platform, originally made by an Australian company, has been made fully ready for the North American market, including being compliant with U.S. and Canadian tax laws.

Cloud

All-Canadian M&A takes place as Sherweb acquires outsourced MSP support provider Global Mentoring Solutions

April 1, 2021 Mark Cox Comments Off on All-Canadian M&A takes place as Sherweb acquires outsourced MSP support provider Global Mentoring Solutions
GMS provides outsourced white-labeled support like help desk and NOC services to MSPs, and the depth and breadth of their services will be a big advance in what Sherweb is able to offer their MSP partners.

Cloud

Aptum exits colo business in Canada to focus squarely on multi-cloud managed services

March 31, 2021 Mark Cox Comments Off on Aptum exits colo business in Canada to focus squarely on multi-cloud managed services
Aptum has made a strong effort since they became a standalone to be more systematic in their channel policies, and while the look of the channel changes with the colo divestiture, they pledge commitment to the same strategy around managed services.

Managed Services

LogMeIn continues LastPass expansion into MSP market with Pax8 distribution deal

March 30, 2021 Mark Cox Comments Off on LogMeIn continues LastPass expansion into MSP market with Pax8 distribution deal
LogMeIn looks to their new global deal with Pax8, their first distribution agreement the MSP space with LastPass, as having potential to expand their presence significantly in the SMB market.