Channel Programs
Identity

Beyond the password vault: 1Password’s channel chief makes the case for identity security as an MSP practice

1Password’s Larissa Crandall joins the podcast to discuss why identity security has become the front door of the security conversation and what that shift means for MSPs. From the company’s evolution beyond password management to the staggering 82-to-1 ratio of non-human to human identities, Crandall makes the case that the identity opportunity is bigger – and more urgent – than most partners realize.

In The Channel

WatchGuard CEO Joe Smolarski on doubling MSP margins, the Kaseya playbook, and why Canada’s cybersecurity moment is now

WatchGuard’s new CEO sits down for a wide-ranging conversation about why 2026 may be the year MSPs stop being commodity IT providers – and what the company’s 30-year track record, Kaseya-honed economics playbook, and new Bell Cyber partnership mean for Canadian partners.

In The Channel

ESET’s cybersecurity scholarship is building a talent pipeline

ESET Canada country manager Bob Bonneau joins In The Channel to talk about the company’s Women in Cybersecurity Scholarship — now in its eleventh year and fifth year in Canada — and why the talent it produces isn’t ending up where you might expect.

In Case You Missed It

ICYMI: Sherweb goes global, Broadcom’s VMware reckoning arrives, and the commercial refresh just got more expensive

This week’s In Case You Missed It: Sherweb secures its first outside investment in 28 years and expands into the UK. Broadcom faces an EU antitrust complaint as the VCSP deadline hits. Intel and AMD both signal price hikes squeezing the commercial PC refresh. And converging data from Auvik and OpenText reveals how far AI adoption has outrun AI governance.

In The Channel

From NetSuite President’s Club to grain-to-bottle whisky in the Eastern Townships

In the first episode of our “Life after the channel” series, former Gurus Solutions founder Martin McNicoll talks about trading SaaS targets for organic farming, why owning the whole supply chain matters more to him now than it did then, and what it’s like to plant oak trees for barrels you’ll never use.

Data Centre

Cisco Canada sees a “perfect storm” driving multi-year infrastructure refresh

Cisco Canada’s VP of Partner Organization and SMB Sales talks about what’s driving the biggest refresh cycle in years, where partners are finding traction, and why a consultative approach is turning single-product refreshes into deals that are three and four times the size.

In Case You Missed It

ICYMI special: RSA Conference 2026, curated for the Canadian channel

A special midweek edition of In Case You Missed It, cutting through the RSA Conference 2026 noise to highlight what actually matters for Canadian IT channel partners. From the dominant agentic AI security theme to new partner revenue opportunities from Barracuda and Sectigo, here’s what you need to know.

In The Channel

Most MSP contracts wouldn’t survive a courtroom – here’s where to start fixing that

Attorney Rob Scott, who has worked with more than a thousand MSPs across North America, breaks down where most MSP agreements fall short, how AI is rewriting the rules on both sides of the table, and why Canadian providers may be further behind than they think.

In The Channel

Canadian MSPs plan the lowest pay increases of any region, and that might not be a bad thing

Canada’s MSPs are handing out the smallest raises in the industry, but the data suggests it’s less about financial pressure and more about a labor market that’s finally giving owners some breathing room. In this episode, Service Leadership’s Peter Kujawa breaks down what separates the most profitable firms from the rest – and why the answer has more to do with organizational structure than salary lines.