The new capability lets MSP techs use phones and tablets for all but the most heavy duty tasks, through a built-in feature in both the iOS and Android mobile apps.
Cisco introduces a trio of managed services that it will sell through partners as it aims to make that part of its business more like the rest of its business when it comes to working with the channel.
New ESET Canada channels and alliances leader Cam Leetham discusses his plans for his new role — including a push to build the security vendor’s presence in Western Canada, in this edition of the podcast.
Invarosoft believes that their app-focused tool for enhancing MSP support is so fundamentally different from competitors that it constitutes a new channel of its own. The addition of new AI-based bots is designed to save time, reduce the number of tickets, and improve user experience.
It has been an eventful year for Cylance, following its acquisition by BlackBerry. May Mitchell talks with ChannelBuzz about the year coming to a close, and what to look for next year.
LumApps, which is aggressively expanding in North America and now sells more here than in Europe, has joined the Microsoft Partner eXperience program and plans to build out a strong Microsoft channel, as they have already done with Google.
Crushbank Insights uses Watson to glean emotion and sentiment analysis from help desk tickets, to provide information about how the tickets are being handled, for specific clients, and by individual engineers.
SAS partners played a bigger role than ever in the event this year, as SAS continues to move beyond its legacy direct sales days and invest more in its channel.
Zoho Docs was designed for an individual user, not as a group collaboration platform, so Zoho rebuilt it from the ground up to more effectively provide its capabilities to other Zoho One apps.
Cisco’s second business specialization for partners will highlight the growing importance of coding and automation in the company’s lineup of services.
Sherweb is best known as a cloud service provider and distributor, but the company is now drawing attention to the broader value that it provides to partners.
Quickpass is focused on Active Directory and Office 365, just entered into a major product integration with IT Glue, and launched their first PSA integration with ConnectWise.
Blanco’s recent channel activity in North America has been focused more on the SMB with erasure-as-a-service, but a new partnership with SHI is targeted squarely at the enterprise and including Blancco in SHI’s holistic solutions.
Cisco says it will expand its Global Problem Solver program to include partners over the next year, and invites partners to help it fund young organizations looking to change the world with technology.
The importance of recently-acquired Carbon Black to this vision was stressed, with Dell also announcing that Carbon Black is now the preferred endpoint security solution for Dell.