The latest release of the FinancialForce suite also strengthens predictable services capabilities in their PSA offering, and further improves forecasting with additional Salesforce Einstein integration.
Rubrik Polaris is a separate SaaS platform that provides a new turnkey offering that partners can offer to their existing install base, and which should itself generate new sales of entire Rubrik systems among compliance-minded customers.
Salesforce adds a second Essentials cloud, and improves the original introduced last fall, although at this point in time, Essentials is still a marginal channel play, since the focus has been on improving the offering rather than broadening the go-to-market.
Vena expands beyond its corporate performance management software base with a new offering that addresses a key customer pain point, and which the company believes will significantly increase their bottom line.
AWS brings its Alexa technology to the office. The one negative for Canadian users is that out of the gate, it’s only available in the U.S East region.
OwnBackup is not exclusively focused on the Salesforce platform, but they are the leader on the platform, and it provides a big chunk of their revenues.
While Trailhead was created in 2014 specifically to teach Salesforce skills in a gamified manner, myTrailhead, scheduled to be available in 2018, is envisioned as becoming a tool to impart all corporate learning.
As the role of partners in the Salesforce ecosystem continues to grow, the company has announced multiple new enablement initiatives for them.
This extension of the Avaya-Salesforce relationship provides a complete omni-channel integration between the customer engagement and CRM platforms. The companies plan to develop the relationship further, into areas like the Internet of Things.
Priced at $25 per user per month, Salesforce Essentials contains core CRM components like Einstein Artificial AI to help customers work smarter, and includes the Salesforce Trailhead online learning environment to make their experience easier.
Salesforce and Google have announced a major extension to their existing partnership, which will see much deeper integrations. It will not, however, place Google in a preferred position above AWS as a public cloud provider. “This is the best of both worlds for our mutual customers,” said Ryan Aytay, EVP Business Development and Strategic Accounts…
Salesforce’s general managers discuss the innovations in their areas being announced at this year’s Dreamforce, and emphasize how they follow a common theme of allowing greater accessibility and customization capability.
Salesforce unveils its new marketplace in tandem with IDC’s updated data on the growing impact of AppExchange apps and their contribution to the growing revenues generated by the ecosystem.
Changes include a new discounting and margin system, more flexible contracts, and a much improved deal registration process that is now within the WhiteHat partner portal.
LabTech’s founder has an ambitious agenda, which involves improving the synergy of eFolder’s products, having a more systematic strategy around RMM and PSA integrations, and making eFolder the acknowledged technology leader in their space.
The Summer Release expands Five9’s global capabilities and expands the number of apps available on their microservices architecture.
A pair of announcements creates both a new fund to stimulate Salesforce cloud consultant partners, and a new programmatic initiative to work with this group and provide further assistance like MDF funding.
Fred Studer joins FinancialForce, which has close ties with Salesforce, but is a separate company. Studer thinks the company is now poised for its explosive growth stage.
Cloud ERP vendor Intacct’s Xtreme Business Building Conference this week had a record number of partners, as the company continues to expand its channel business.
Salesforce highlighted that Einstein, featured at last fall’s Dreamforce, is part of the new spring release, and is in the hands of customers. They also announced a new partnership with IBM that unites IBM’s Watson with Einstein.
