July 23, 2017Mark CoxComments Off on New eFolder CEO Matt Nachtrab lays out strategy to take company to the next level
LabTech’s founder has an ambitious agenda, which involves improving the synergy of eFolder’s products, having a more systematic strategy around RMM and PSA integrations, and making eFolder the acknowledged technology leader in their space.
June 21, 2017Mark CoxComments Off on ConnectWise provides new details about unified product vision
A Web-based version of Automate, which will use the same interface as Manage, and has the same instance as the Automate thick client, is set for release at the ConnectWise IT Nation event in the fall.
May 15, 2017Mark CoxComments Off on GMS Live Expert partners with Kaseya to provide exclusive help desk services
GMS Live Expert will provide Kaseya’s MSPs access to their help desk services, in a deal that covers Kaseya’s main VSA platform, as well as their BMS PSA offering and NOC operations.
March 28, 2017Mark CoxComments Off on Avast partners with KYOCERA Document Solutions in Canada
The three year deal makes KYOCERA Document Solutions Canada an Avast Elite Channel Partner, and the managed IT services portfolio from AVG Business by Avast will be offered both to KYOCERA Document Solutions Canada’s customers and to their own channel.
Pulseway, which offers cloud-based RMM services with a focus on the needs of mobile users, has been intensifying its MSP business over the last year, and adds to that with new NOC services for that market.
The addition of auto-healing scripts, more out-of-the-box monitoring, full integration of the Splashtop remote app, and automation of support for the agent installation process highlight the newest Atera enhancements.