RMM

New eFolder CEO Matt Nachtrab lays out strategy to take company to the next level

July 23, 2017 Mark Cox Comments Off

LabTech’s founder has an ambitious agenda, which involves improving the synergy of eFolder’s products, having a more systematic strategy around RMM and PSA integrations, and making eFolder the acknowledged technology leader in their space.

Kaspersky adds Mac support to its SaaS endpoint SMB solution

July 19, 2017 Mark Cox Comments Off

Adding Mac support to Kaspersky Endpoint Security Cloud should open markets for which Kaspersky Enterprise Support for Business was not a good fit.

ConnectWise provides new details about unified product vision

June 21, 2017 Mark Cox Comments Off

A Web-based version of Automate, which will use the same interface as Manage, and has the same instance as the Automate thick client, is set for release at the ConnectWise IT Nation event in the fall.

Kaspersky Lab completes ConnectWise integrations for MSP partners

May 29, 2017 Mark Cox Comments Off

Kaspersky continues to build out the MSP Partner program that it formally launched in April.

GMS Live Expert partners with Kaseya to provide exclusive help desk services

May 15, 2017 Mark Cox Comments Off

GMS Live Expert will provide Kaseya’s MSPs access to their help desk services, in a deal that covers Kaseya’s main VSA platform, as well as their BMS PSA offering and NOC operations.

Atera fills void with addition of Apple support to joint RMM/PSA platform

May 2, 2017 Mark Cox Comments Off

Lack of support for Apple had been hurting Atera among MSPs who did business in those verticals where Mac use is significant.

Avast partners with KYOCERA Document Solutions in Canada

March 28, 2017 Mark Cox Comments Off

The three year deal makes KYOCERA Document Solutions Canada an Avast Elite Channel Partner, and the managed IT services portfolio from AVG Business by Avast will be offered both to KYOCERA Document Solutions Canada’s customers and to their own channel.