MSP

Channel Communities

GMS Live Expert seeks to expand MSP channel for outsourced help desk

August 8, 2016 Mark Cox Comments Off on GMS Live Expert seeks to expand MSP channel for outsourced help desk
GMS Live Expert offers MSPs boutique services around their help desk support offering. The Toronto-based company has ramped up its recruitment efforts, which included exhibiting at last week’s CompTIA ChannelCon.

Cloud

Zetta reworks cloud portal as part of MSP partner drive

July 18, 2016 Mark Cox Comments Off on Zetta reworks cloud portal as part of MSP partner drive
Unusually for the business cloud backup space, Zetta has sold mainly direct, with only a small MSP channel. The new portal is designed to appeal to MSPs, and is part of a campaign to significantly expand the percentage of business that goes through partners.

Cloud

ConnectWise expands Microsoft relationship with Azure support in Cloud Management Tool

July 13, 2016 Mark Cox Comments Off on ConnectWise expands Microsoft relationship with Azure support in Cloud Management Tool
ConnectWise has built its Microsoft practice up massively in a very short time, and the full support for Azure should continue that trend.

Cloud

Security vendor Quick Heal enhances scalability, mobile device management functionality

June 28, 2016 Mark Cox Comments Off on Security vendor Quick Heal enhances scalability, mobile device management functionality
The Indian-based vendor, which entered the North American market a little over a year ago, is also planning to roll out a cloud-based model for MSPs, likely later this year.

Channel Programs

Aerohive looks to drive partner wireless-as-a-service business with new MSP program

June 17, 2016 Mark Cox Comments Off on Aerohive looks to drive partner wireless-as-a-service business with new MSP program
The program, which has two tiers, provides infrastructure enhancements related to managed services as well as business process changes desired by MSPs, like the separation of hardware purchases from software and pay-as-you-go billing.

Dave Mason, vice president of advanced solutions at Ingram Micro Canada
Cloud

Ingram Micro Canada adds Power to IBM lineup

June 13, 2016 Robert Dutt Comments Off on Ingram Micro Canada adds Power to IBM lineup
Ingram Micro Canada will help Big Blue drive its Power architecture into the midmarket through the channel via an expanded partnership.

Rocco Seyboth, vice president of marketing at BitTitan
Managed Services

BitTitan seeking Canadian expansion after landing first external funding

June 13, 2016 Robert Dutt Comments Off on BitTitan seeking Canadian expansion after landing first external funding
BitTitan’s 15 million (U.S.) in series A financing arrives just as the vendor feels cloud expansion is about to explode in Canada and around the world.

Adtran access point
Managed Services

Adtran introduces network rental for MSPs

June 10, 2016 Robert Dutt Comments Off on Adtran introduces network rental for MSPs
Adtran’s ProCloud services aim to take networking sales — including hardware — from CapEx to OpEx, a move that could make the network much more intriguing to MSPs.

Managed Services

Auvik adds NetFlow analysis

June 7, 2016 Robert Dutt 1
Networking RMM vendor partners with Kentik to bring AuvikFlow NetFlow analysis to help MSPs answer common customer questions their networks.

Big Data

RMM/PSA provider Atera offers business intelligence capability to all MSPs

May 16, 2016 Mark Cox Comments Off on RMM/PSA provider Atera offers business intelligence capability to all MSPs
Atera’s technology, which facilitates jointly developed RMM and PSA solutions, is designed for the Internet of Things environment, and collects massive amount of sensor data, which it is using in a free BI offering, not just for its own MSP partners, but anyone who wants to use it.