Education

Five ways to educate your customers about ransomware

February 28, 2017 Guest Poster Comments Off

Chris Crellin of Intronis MSP Solutions by Baracuda offers up five ways for MSPs to provide much-needed education to their clients on the topic of ransomware.

Eddie Franklin, senior vice president for public sector and vertical markets at Synnex

Synnex eyes full Canadian GovSolv rollout

November 15, 2016 Robert Dutt Comments Off

Synnex public sector leader Eddie Franklin shares the distributor’s plans and goals for bringing its public sector practice to Canada.

Advanced curriculum content for partners on Tigerpaw roadmap

October 28, 2016 Mark Cox Comments Off

Significant enhancements to Tigerpaw’s software in Version 16.1 will also require some major upgrades to content.

Tigerpaw CEO Foxall challenges MSP partners to step up their game

October 26, 2016 Mark Cox Comments Off

Too many of Tigerpaw’s partners are not using Tigerpaw’s available tools, to improve customer service. As a result, Tigerpaw has intensified both its own education efforts and its encouragement of partners to switch to their Tigerpaw One complete suite of business automation tools.

CompTIA adds new free Channel Standards for Cybersecurity, Managed Print Services

August 3, 2016 Mark Cox Comments Off

The Channel Standards, which are now four in number, differ from the older Trustmarks in being completely free for anyone, as CompTIA’s priority with them is to expose them to the widest possible audience.

IT industry must redefine how it sells itself to youth: CompTIA

August 2, 2016 Mark Cox Comments Off

At its ChannelCon event, CompTIA reported results of research it commissioned on why the tech industry is increasingly failing to recruit suitable numbers of young players. Those findings indicated the industry has been using completely ineffective strategies, and needs to work on coming up with a different approach.

Microsoft tweaks partner profitability strategies

July 14, 2016 Mark Cox Comments Off

Microsoft reviews response to their second cloud profitability eBook, which finished its ‘rolling thunder’ rollout at WPC, and looks at what’s ahead to assist with partner profitability.

ZyXEL launches new information site as it intensifies security push

September 18, 2015 Mark Cox Comments Off

One Security is a free resource designed to be a ‘one stop shop’ for ZyXEL security, providing information, support and easy access to licensing. It will become increasingly important as ZyXEL deepens its security presence, which will include a new product line early next year.

Canadian small businesses getting more mobile, spending more on software

August 25, 2015 Mark Cox Comments Off

Intuit’s 2015 Small Business App Study also finds Canadians are spending more on software to run their businesses than Americans, and plan to boost this in the future.