Comm100, which has been in business since 2009, just formalized its first partner program in September, and has onboarded four new partners, with many more in the pipeline. They are looking to build the channel business to 20 per cent within the next 1-2 years.
The Engage franchise, available in models which connect to two and five devices respectively, and in mono, stereo and lightweight convertible models, is designed for dense contact centre environments, and allows for connection of three times as many wireless headsets with no loss of quality.
While Calabrio has been expanding its cloud presence with new partnerships with Contact Centre-as-a-Service providers, they are also leveraging their strategic platform and reseller partners and looking to expand into new kinds of platform markets.
Cloud-focused contact centre software vendor Five9 continues its channel expansion by signing its first distribution deal, a global one with Westcon-Comstor. Westcon will help Five9 build out its solution provider channel