June 20, 2017Mark CoxComments Off on ConnectWise CEO Bellini advises partners how to catch the wave
ConnectWise CEO Arnie Bellini says that while technology solution providers are beset by new challenges, the dynamics of the mature and nature of IT innovation continue to create ways for companies to reinvent themselves.
March 8, 2017Mark CoxComments Off on Backup provider Storage Guardian deepens ConnectWise integration
The enhanced integration introduces self healing tickets, and also makes Storage Guardian the first ConnectWise ecosystem partner that can be accessed directly from ConnectWise software, which in turn makes things easier for MSPs.
March 1, 2017Mark CoxComments Off on SupportBots looks to save MSPs money with AI-driven support bots
SupportBots launched a free trial period in February so MSPs can test them and provide feedback. For now, their main functionality is booking customers with available technicians, but the plan is to eventually do much more than that.
August 4, 2016Mark CoxComments Off on Datto deepens RMM integrations, Canadian datacentre presence
Data protection vendor Datto has begun more significant integrations with RMM vendors, announcing a full integration with LabTech by ConnectWise. The company also stepped up its Canadian presence with the announcement of a second Canadian data centre, in Calgary.
July 13, 2016Mark CoxComments Off on AppRiver addition of Skype dial-in conferencing reflects company’s reinvention in digital era
AppRiver has announced the availability of unlimited dial-in conferencing to Skype for Business at an affordable rate, as a new optional feature of their Skye for Business service.
While Sophos has MSP partners, they have not had a program that provides support for their specific business model and requirements before now. MSP Connect is aligned with the ways MSPs sell, and provides rewards for upselling and cross-selling Sophos’ broad range of security services.
March 7, 2016Mark CoxComments Off on Kaspersky unveils new enterprise solutions – with SMB cloud on the horizon
The Kaspersky Anti Targeted Attack [KATA] Platform is a premium multilayered solution aimed at stopping the most dangerous targeted threats, while the company also announced a series of new services, including penetration testing, cybersecurity training and threat intelligence sharing.