Connectwise

Backup

Backup provider Storage Guardian deepens ConnectWise integration

March 8, 2017 Mark Cox Comments Off on Backup provider Storage Guardian deepens ConnectWise integration
The enhanced integration introduces self healing tickets, and also makes Storage Guardian the first ConnectWise ecosystem partner that can be accessed directly from ConnectWise software, which in turn makes things easier for MSPs.

Managed Services

SupportBots looks to save MSPs money with AI-driven support bots

March 1, 2017 Mark Cox Comments Off on SupportBots looks to save MSPs money with AI-driven support bots
SupportBots launched a free trial period in February so MSPs can test them and provide feedback. For now, their main functionality is booking customers with available technicians, but the plan is to eventually do much more than that.

Managed Services

Druva deepens channel, business development investments with new hires

November 22, 2016 Mark Cox Comments Off on Druva deepens channel, business development investments with new hires
Druva also announced a new partnership with ConnectWise, part of their increased emphasis on building up their platform business.

Managed Services

Datto deepens RMM integrations, Canadian datacentre presence

August 4, 2016 Mark Cox Comments Off on Datto deepens RMM integrations, Canadian datacentre presence
Data protection vendor Datto has begun more significant integrations with RMM vendors, announcing a full integration with LabTech by ConnectWise. The company also stepped up its Canadian presence with the announcement of a second Canadian data centre, in Calgary.

Cloud

AppRiver addition of Skype dial-in conferencing reflects company’s reinvention in digital era

July 13, 2016 Mark Cox Comments Off on AppRiver addition of Skype dial-in conferencing reflects company’s reinvention in digital era
AppRiver has announced the availability of unlimited dial-in conferencing to Skype for Business at an affordable rate, as a new optional feature of their Skye for Business service.

Cloud

ConnectWise expands Microsoft relationship with Azure support in Cloud Management Tool

July 13, 2016 Mark Cox Comments Off on ConnectWise expands Microsoft relationship with Azure support in Cloud Management Tool
ConnectWise has built its Microsoft practice up massively in a very short time, and the full support for Azure should continue that trend.

Managed Services

Sophos launches partner program for MSPs

May 9, 2016 Mark Cox Comments Off on Sophos launches partner program for MSPs
While Sophos has MSP partners, they have not had a program that provides support for their specific business model and requirements before now. MSP Connect is aligned with the ways MSPs sell, and provides rewards for upselling and cross-selling Sophos’ broad range of security services.

Security

Kaspersky unveils new enterprise solutions – with SMB cloud on the horizon

March 7, 2016 Mark Cox Comments Off on Kaspersky unveils new enterprise solutions – with SMB cloud on the horizon
The Kaspersky Anti Targeted Attack [KATA] Platform is a premium multilayered solution aimed at stopping the most dangerous targeted threats, while the company also announced a series of new services, including penetration testing, cybersecurity training and threat intelligence sharing.

Managed Services

Networking-focused RMM Auvik Networks announces ConnectWise integration

October 1, 2015 Mark Cox Comments Off on Networking-focused RMM Auvik Networks announces ConnectWise integration
Waterloo-based Auvik, which entered the RMM space this year from a background in network management software, has chosen their first PSA integration partner, with others soon to follow.

Distribution

Relyenz, new CharTec SaaS distribution division, looks to build large MSP security channel

August 6, 2015 Mark Cox Comments Off on Relyenz, new CharTec SaaS distribution division, looks to build large MSP security channel
Relyenz takes over the managed services that CharTec had added to sell to their MSP customers, has added a new one, and plans to keep adding new services backed by Tier 3 support.