
ConnectWise veteran Craig Fulton has moved from the Chief Products Officer job to the new position of Customer Success Officer, and talks about his plans to make their MSP customers more successful.
The 2018 version of the Institute, which should be all online by the September-October timeframe, has five series – three persona-oriented ones for manager/owners, salespeople and marketing, and two topic-focused on security and backup.
Two of the new certifications, which also add a new Master level to the Dell EMC Proven Professional program, are available now, with the others coming in April and June. While partners will be eligible to complete them when they roll out, they will not immediately become part of the company’s partner program.