March 2024 – ChannelBuzz.ca

Toronto Fire Services makes history with Avaya, becoming first PSAP in Bell Canada Territory to enact NG9-1-1

March 28, 2024 Brian Silverstone, VP Sales and Public Safety, Avaya Canada Comments Off

Avaya Canada’s Brian Silverstone shares the journey of Toronto Fire Services to embrace next-generation 911 technology in this guest blog.

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Nominal tackles legacy ERP systems with Generative AI

March 27, 2024 Mark Cox Comments Off

Nominal is targeting the SMB and midmarket with an ERP replacement system that is launching today, and will eventually rely strongly on channel partners.

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Hewlett Packard Enterprise adds new GenAI LLM models to HPE Aruba Networking Central Platform

March 26, 2024 Mark Cox Comments Off

By Q2, new GenAI LLM models will be directly applied to HPE Aruba Networking Central’s AI Search feature, improving search performance and security.

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GoTo improves use of AI in portfolio and adds over 60 product enhancements

March 26, 2024 Mark Cox Comments Off

GoTo has used AI for years, but added Generative AI capabilities this year, and is making some further enhancements in this area now.

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Montreal’s Genetec launches Security Center SaaS solution

March 22, 2024 Mark Cox Comments Off

Genetec, which sells only through channel partners, has made their flagship on-prem solution available as a SaaS offering for the first time, and is targeting it at the physical security industry.

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D&H Canada restructuring of ProAV business posts strong returns

March 21, 2024 Mark Cox Comments Off

D&H reworked its ProAV practice three years ago, investing significantly in it, and changing tactics around vendor and Go-to-Market strategies, with the result being that it has shifted from a minor area to a highly profitable one.

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ServiceNow adds new generative AI leadership with new Washington, D.C. platform release

March 20, 2024 Mark Cox Comments Off

A major add is Now Assist for ITOM AIOps, which enhances ServiceNow’s IT OM AIOps solution by using generative AI to speed up issue resolution.

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ESET Sponsored Content

Backup strategy for managed services

March 19, 2024 Robert Dutt Comments Off

ESET’s Tony Anscombe discusses backup strategy in a managed services context in this episode of the podcast. Find out why this funadmental of managed service is still so critical and how to make sure your customers are protected and able to get back up and running after an incident.

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Intel strengthens partner ecosystem with new partner Accelerator initiatives and Partner Activation Zones

March 19, 2024 Mark Cox Comments Off

The two new Accelerators cover the edge and networking, joining an existing one around AI, while the Activation Zones, which are different from, but highly complementary to the Accelerators, are around Networking, Intelligent Edge, and Manufacturing.

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