Find out what makes an ecosystem partnership work, and how it delivers value for partners and customers alike, as we’re joined by Avaya’s Adam Seens and Calabrio’s Dave Hoekstra in this edition of the podcast.
Managed security is the golden ticket for MSPs looking to grow their business and increase revenue, Field Effect’s Toby Nangle writes in this guest blog. Here are his thoughts on how to get the most out of a managed security practice.
Virtual agents, the experience economy, and why every customer interaction needs to be a birthday party, as Avaya’s Steve Brock joins us on this edition of the podcast.
ViewSonic Americas president Jeff Volpe joins us on the podcast to discuss the changing nature of the market for displays and visual solutions and what it all means for the channel as ViewSonic turns 35.
Field Effect channels leader Toby Nangle takes MSPs through an array of security acronyms (SIEM, EDR, MDR, and XDR) and what they mean for their business in this guest post.
Fortinet Canada’s Sean Campbell shares the results of the company’s 2022 Cloud Security Report on how security leaders use the cloud, their challenges, and how they respond to security threats.
Intel’s Eric Chong explains how solution providers can add the hardware security capabilities of the Intel vPro Platform to their security software and network mix to offer customers the best-possible security.
Barracuda MSP’s Olesia Klevchuk joins us on the podcast to discuss the company’s latest study of the state of spear phishing and how solution providers can help their customers steer clear of targeted email attacks.
In this edition of the podcast, ESET’s Tony Anscombe analyzes the cybersecurity ramifications of the war in Ukraine, from what’s happening on the electronic battlefield to why security awareness training is more important than ever.
Do you have customers looking to reduce wait times for their call centers, or dealing with too many repetitive customer questions? Steve Brock of Avaya offers advice on getting the most out of a virtual agent.