Managed Services

Should Intune be part of your tech stack? Time to make a choice

You might think adding a new management domain to your daily workload won’t be worth the headaches—but that isn’t the case with Intune, says Luis Giraldo.

VigiTrust unveils version of its VigiOne Cyber Security Compliance platform specifically designed for MSSPs

VigiTrust had been working with MSSPs before, but with a version of VigiOne that was designed for end users, and they expect the new version will significantly expand their MSSP partner base.

Barracuda beefs up Barracuda RMM with Windows Defender, ServiceNow integrations among other enhancements

Barracuda is focusing making the RMM it acquired from Avast in 2019 the best security-focused RMM for its MSPs, and to this end is expanding its third party integrations.

Ottawa cyber security firm Field Effect detects Windows vulnerabilities giving kernel-level access

The first of these vulnerabilities, which affects all Windows Vista/Server2008 systems and above, meaning basically all systems still in operation, has already been patched by Microsoft, with the others coming later.

Top 3 questions to ask an ITSM service provider before you buy

If you’re looking for an IT service management partnership to help grow your managed services business, here are some thoughts from Sherweb on what you need to know.

Nozomi Networks launches MSSP Elite program for OT and IoT services

The Nozomi program has one fully validated partner in the program, Accenture, and several others working through the validation process. The plan is to keep the program fairly select going forward.

Why automation is key if you’re looking to scale your business

Automation can help you drive efficiencies that can help you profitably scale your business. David Weeks examines the human cost of supporting your customers.

Epiphany formally launches Intelligence Platform, partner program

Epiphany’s platform, which provides security from a Red Team perspective turns vulnerability management into actionable insights by showing exactly where and how an organization can be exploited by targeted attacks.

ConnectWise announces two free new tools at IT Nation Explore, and fleshes out upcoming roadmap

ConnectWise announced a new reconciliation tool for ConnectWise Manage, and a simplified version of BrightGauge for analytics newbies. They also announced an extension of their partnership with SentinelOne, and provided a much anticipated update on the progress of their new universal platform.

Optimism reigns in Datto MSP survey, with 93% saying it’s a good time to be an MSP

While the effects of COVID on MSPs were mixed, coming out of COVID, competition has become the primary concern of MSPs, for the first time in the five year history of this survey.

N-able hits ground running as a separate company (again) after completion of SolarWinds spin-out

N-able, the first company acquired by SolarWinds when they created their MSP division now formally re-emerges as a separate company, which is confident that it can go farther, faster, on its own.

Auvik Networks gears up for next stage of growth by being acquired, and receives $250 million in investment funding

The funding and the acquisition both involve equity firm Great Hill Partners, but Auvik is stressing that while this will allow Auvik to solve a broader range of customer problems, and could lead to select acquisitions, they aren’t about to start buying up companies like chocolates.

Nerdio announces integration with new Windows 365 to expand MSP choice in Microsoft virtual platforms

Nerdio also announced a new integration with Teradici’s PCoIP, although this one is focused on Nerdio for Enterprise, which is not an MSP product.

AvePoint continues channel consistency strategy with new partner program

The new program, which is designed to be simple and flexible, dumps some program concepts the company considers legacy, and moves to a two-tiered structure of Authorized and Invested partners.

Five key MSP growth areas in the evolving economy

Midwestern MSP Aunalytics identifies the key trends they are seeing in managed services today, and what areas of their practice are increasing as a result.

LogMeIn brings LastPass into PSA environment with ConnectWise, Datto integrations

LogMeIn’s LastPass password management product wasn’t even sold through MSPs a year ago, but since then they have redesigned it to fit that market’s needs, signed cloud distribution deals, and now inked PSA integrations as they expand their MSP presence.