Managed Services

CloudJumper strengthens integration with Microsoft on multiple fronts

November 12, 2018 Mark Cox Comments Off

CloudJumper announces that their Cloud Workspace Management Suite in now available on the Azure Marketplace. They also spotlighted their integration with Microsoft Windows Virtual Desktop at the IT Nation Connect event, and created a new position of VP Strategic Alliances, where the management of the Microsoft relationship is a critical element.

ConnectWise lays out key business issues for MSPs, with roadmap of portal and platform changes to address them

November 9, 2018 Mark Cox Comments Off

At IT Nation Connect, ConnectWise Chief Product Officer Craig Fulton discussed metrics MSPs need to better understand and use, as well as changes that ConnectWise will be making in its platform to help them do that.

SIEM vendor EventTracker launches first PSA integration with ConnectWise Manage

November 9, 2018 Mark Cox Comments Off

EventTracker has moved in a period of less than two years from mainly direct to channel-focused, and has been building out their MSP channel. Their new integration with ConnectWise Manage is their first of its kind, although other PSA and RMM integrations are likely to follow.

ConnectBooster launches Partner Program around their automated invoicing solution

November 8, 2018 Mark Cox Comments Off

ConnectBooster offers MSPs the functionality of their platform, plus the services of their affiliated companies, and has a referral component which will pay the MSP a recurring revenue if ConnectBooster sells the service to a customer

ITBoost looks to challenge IT Glue in MSP documentation space with 3.0 release

November 8, 2018 Mark Cox Comments Off

ITBoost offers full functionality in documentation, password management, BI and customer feedback through an integrated pane of glass, and is at the ConnectWise IT Nation Connect 2018 event this week looking to differentiate themselves and impress MSPs.

ZeroStack extends templated services portfolio with Inter-Cloud VPN-as-a-service

November 1, 2018 Mark Cox Comments Off

The new VPN offering comes shortly after ZeroStack launched services around GPUs, Big Data, and DevOps, in order to provide partners with services offerings with additional revenue potential.

Lexmark Cloud Fleet Management service generates most channel excitement in new Lexmark Cloud Services

October 26, 2018 Mark Cox Comments Off

Lexmark has unveiled three new Lexmark Cloud Services on a new purpose-built cloud platform, with more services to come. While one service, Lexmark Cloud Print Management, is direct, the other two are channel, provided free for partners to offer, and where they fully control the contracting with the customer.