Managed Services

Managed Services

Automated documentation software maker Liongard roars at ConnectWise Connect event

November 16, 2018 Mark Cox Comments Off on Automated documentation software maker Liongard roars at ConnectWise Connect event
Liongard continues to extend its value proposition of automating the ingestion of data into documentation and other software platforms for MSPs.

Backup

Axcient reborn with new brand and focus as eFolder name hits the shredder

November 15, 2018 Mark Cox Comments Off on Axcient reborn with new brand and focus as eFolder name hits the shredder
The new Axcient retains its 100 per cent channel commitment, something that old Axcient didn’t have before its 2017 acquisition by eFolder.

Managed Services

SolarWinds continues to increase security presence with acquired tech from Access Rights Management vendor 8MAN

November 15, 2018 Mark Cox Comments Off on SolarWinds continues to increase security presence with acquired tech from Access Rights Management vendor 8MAN
The new product has been rebranded as SolarWinds ARM, which may confuse some who think SolarWinds has gone into chip-making, but the company is emphasizing that in addition to being a simple tool to manage internal user access, it is also extremely inexpensive compared to the market. It will be sold through SolarWinds MSP as well.

Managed Services

StorageCraft sees complex ConnectWise relationship as critical to both MSP and overall strategy

November 14, 2018 Mark Cox Comments Off on StorageCraft sees complex ConnectWise relationship as critical to both MSP and overall strategy
Unlike at the ConnectWise spring event, StorageCraft announced no new integrations at the fall event last week. The ConnectWise relationship remains critical to StorageCraft however, as they evolve their business models and practices to keep up with changes in the market.

Managed Services

IT Glue adds new functionality around custom SSL Branding, Office 365 licensing, and their Mobile App

November 13, 2018 Mark Cox Comments Off on IT Glue adds new functionality around custom SSL Branding, Office 365 licensing, and their Mobile App
The Custom SSL branding overcomes an issue where browsers give insecure warnings when the customer accesses IT Glue documents. Initially, the branding is just for public documents, but will eventually cover everything.

Managed Services

Cylance looks to further boost rapidly growing MSP business with ConnectWise integration

November 13, 2018 Mark Cox Comments Off on Cylance looks to further boost rapidly growing MSP business with ConnectWise integration
Cylance has made their first partnership with an RMM vendor, integrating their two flagship products into ConnectWise Automate. They have plans to expand this ecosystem further.

Managed Services

Twin themes of empowerment and security guide ConnectWise messaging to MSPs

November 12, 2018 Mark Cox Comments Off on Twin themes of empowerment and security guide ConnectWise messaging to MSPs
ConnectWise stressed two main themes at their IT Nation Event in Orlando – the need to further empower MSPs, and the need for MSPs to develop their security capabilities. Those two themes were closely intertwined, as ConnectWise is rolling out multiple tools and programs to enhance both, with more to come.

Cloud

SherWeb relaunches their Office 365 offer, announces new UCaaS offering

November 12, 2018 Mark Cox Comments Off on SherWeb relaunches their Office 365 offer, announces new UCaaS offering
SherWeb’s first RMM integration, with ConnectWise, is scheduled to go live in Q1 of next year, a major step for the Cloud Services Provider, who previously had no direct integration with ConnectWise.

Managed Services

Eaton deepens MSP strategy with ConnectWise RMM integration

November 12, 2018 Mark Cox Comments Off on Eaton deepens MSP strategy with ConnectWise RMM integration
Power management vendor Eaton already has MSP partners, but until now, they had no integrations with RMM vendors. They have now finalized their first, with ConnectWise, and they are looking for more.