Joint RMM/PSA vendor Atera, which has seen a strong first year in North America, looks to boost momentum with two new partnerships.
Managed Services, Security
Atera adds to ecosystem with Splashtop, Webroot integrations
by Mark Cox •
Managed Services
Managed Services, Storage
Battling ransomware common theme of Datto product updates
by Mark Cox •
The Datto SIRIS 3 platform has added a ransomware detection algorithm to take advance of a backup provider’s capability to easily restore a system to its pre-infection status.
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Managed Services
Tigerpaw CEO Foxall gazes into crystal ball
by Mark Cox •
While Tigerpaw announced its new software release at its user conference, it also previewed what is coming beyond that, solicited feedback about future changes, and emphasized that their partners need to change to stay competitive in a changing industry.
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Managed Services, Software
Project management upgrades, API integrations highlight Tigerpaw software release
by Mark Cox •
PSA vendor Tigerpaw announced major upgrades to their software at their annual user event in Omaha.
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Managed Services, Security
ESET finding Tigerpaw plug-in well-kept secret
by Mark Cox •
ESET has been building out its presence in the MSP space over the last several years, including an integration with Tigerpaw a year ago. Many Tigerpaw users were not aware of this however, until talking with ESET at last week’s Tigerpaw event.
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Managed Services, Software
LiveDash launches at Tigerpaw event with real-time Power BI dashboards
by Mark Cox •
LiveDash is looking to build a channel of MSPs to take their tool for making dense and interactive dashboards to market. They are starting with Tigerpaw, as they are a Tigerpaw user, but plan to broaden this out in time.
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Managed Services
Partners positive on Tigerpaw offer to replace licensing with full-featured subscription
by Mark Cox •
Tigerpaw saw a strong response from partners at their annual conference, when the ability was announced for existing partners to switch from a license-based model with extra charges for tools and modules to a subscription -based model with everything included.
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Managed Services, Training
Advanced curriculum content for partners on Tigerpaw roadmap
by Mark Cox •
Significant enhancements to Tigerpaw’s software in Version 16.1 will also require some major upgrades to content.
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Managed Services, Networking
RapidFire Tools develops disaster recovery assessment tool for Datto
by Mark Cox •
The RapidFire agentless tool is designed to help Datto resellers prospect, by providing a detailed assessment of a prospect’s environment, and recommending the appropriate Datto solutions. Datto will give it away free to their channel.
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Managed Services
Tigerpaw CEO Foxall challenges MSP partners to step up their game
by Mark Cox •
Too many of Tigerpaw’s partners are not using Tigerpaw’s available tools, to improve customer service. As a result, Tigerpaw has intensified both its own education efforts and its encouragement of partners to switch to their Tigerpaw One complete suite of business automation tools.
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Channel Programs, Managed Services, Storage
Container management software provider DH2i launches first channel program
by Mark Cox •
Microsoft-focused DH2i sees a strong opportunity for partners, and has recently begun to build out a channel. They have now launched a channel program to provide support.
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Managed Services, Mobility, Networking
Mist upgrades next-gen wireless network platform as it looks for new MSP partners
by Mark Cox •
Mist is using some of its latest round of funding to build out its MSP channel, with a special focus on partners capable to adding their own value on top of Mist’s platform.
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Channel Programs, Cloud, Managed Services
CloudJumper launches new partner portal, channel program
by Mark Cox •
The program has been reworked from the one CloudJumper brought when it spun out from nGenx, but the real highlight is the capabilities of the new portal.
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Managed Services, Security
Avast to embrace AVG for Business non-freemium model as acquisition closes
by Mark Cox •
Avast also stresses its commitment to AVG’s RMM business, and indicates that while the goal is to expand the number of resellers, they will also be rationalizing the product line.
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Managed Services, Security
Barracuda sees new Email threat scanner for Office 365 as strong lead generation tool
by Mark Cox •
The Barracuda tool scans Office 365 systems and identifies all malware on the system, including the mailboxes where it was found, and whether it was opened.
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Channel Programs, Managed Services
Oracle looks to cast broad net with Oracle Cloud Managed Service Provider Program
by Mark Cox •
The new program lets strictly vetted MSPs package the Oracle platform with both Oracle and non-Oracle apps into a single price, and offers additional sales and marketing support.
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Channel Communities, Managed Services
Kaseya announces Automation Exchange community market
by Mark Cox •
Kaseya formally announces its new exchange for the sharing of scripts and other automation tools. Up since the end of June, the exchange has over 700 content items so far, with most of them being free to download.
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Managed Services
BitTitan and Dropbox enhance partnership as it hits general availability
by Mark Cox •
The integration designed to create new opportunities for both companies’ channels has deepened since it was originally announced in July. Integration now is much broader than Box, which was the original plan. The distributors involved will also be selling the solution as a bundle.
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Managed Services
Mobility-focused Pulseway launches new version of RMM solution for MSPs
by Mark Cox •
Pulseway, whose RMM solution is specifically designed to work with mobile devices, has responded to customer feedback with Pulseway MSP, a version of their product designed specifically for MSPs. Major additions include white labelling capability and enhanced automation.
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Managed Services, Security, Small Business
My Digital Shield adds assurance protection against breaches
by Mark Cox •
Security-as-a-service provider My Digital Shield recently launched an assurance program to cover its small business customers in the event of a breach, with a major mobility initiative likely the next to roll out.
