Managed Services

Managed Services

SMBs prioritize cybersecurity but many MSPs still can’t deliver

September 16, 2020 Mark Cox Comments Off on SMBs prioritize cybersecurity but many MSPs still can’t deliver
While a new ConnectWise survey shows most SMBs now consider it so important that more than 9 in 10 would change their MSP for the right cybersecurity solution, most still don’t really understand what the right solution for them is, and MSPs aren’t doing enough to help them learn.

Managed Services

Pulseway expands Remote Control support to macOS

September 15, 2020 Mark Cox Comments Off on Pulseway expands Remote Control support to macOS
Pulseway expands its Remote Control for Windows to also cover Macs, and plans to go beyond this to cover MacOS patching and third party patching for macOS, just as they earlier did for Windows.

Managed Services

Cynet adds Incident Engine automated response capability in Cynet 360 V4.0.

September 9, 2020 Mark Cox Comments Off on Cynet adds Incident Engine automated response capability in Cynet 360 V4.0.
Cynet, which offers a breach detection service with a wide range of capabilities, is also branding itself as an XDR vendor with this release, reflecting the fact that the XDR term has come into wide use in the market since they began offering their services.

Managed Services

Employee training: Preventing sensitive information from leaving the network

September 8, 2020 Barracuda MSP Guest Blog Comments Off on Employee training: Preventing sensitive information from leaving the network
Your security offering is only as effective as its weakest link, and often that link is your customer’s employees, says Barracuda MSP’s Nathan Bradbury.

Managed Services

SaaS Alerts brings MSP monitoring and alerting program to GA

August 28, 2020 Mark Cox Comments Off on SaaS Alerts brings MSP monitoring and alerting program to GA
SaaS Alerts, whose principals include former IndependenceIT execs Seth Bostock and Chip Buck, is targeting MSPs of all sizes.

Managed Services

Former N-able braintrust launch Augmentt to provide SaaS operations management for MSPs

August 26, 2020 Mark Cox Comments Off on Former N-able braintrust launch Augmentt to provide SaaS operations management for MSPs
Gavin Garbutt and Derick Belair are rolling out Augmentt, which has the same focus on partner enablement and education as N-able, which they ran before selling it to SolarWinds.

Managed Services

Kaseya strengthens platform, gains new synergies, with Graphus acquisition

August 25, 2020 Mark Cox Comments Off on Kaseya strengthens platform, gains new synergies, with Graphus acquisition
Graphus makes an email protection platform with a strong anti-phishing component, and the technology has already been integrated into the Kaseya platform to create new synergies.

Backup

Axcient announces major restructuring of partner program

August 19, 2020 Mark Cox Comments Off on Axcient announces major restructuring of partner program
The new Axcient program replaces a more informal one dating from the pre-merger eFolder days, and reflects the company’s growth and improved ability to provide more support for its partners.

Managed Services

Netsurion strengthens endpoint threat protection with Deep Instinct partnership

August 19, 2020 Mark Cox Comments Off on Netsurion strengthens endpoint threat protection with Deep Instinct partnership
Netsurion is looking to its new EDR partnership to attract MSP partners who have been using traditional endpoint protection, and haven’t seriously considered EDR because it has been too expensive for their market.

Backup

Asigra brings MFA deeper within cyberdefenses with Deep MFA

August 18, 2020 Mark Cox Comments Off on Asigra brings MFA deeper within cyberdefenses with Deep MFA
Deep Multi-Factor Authentication extends the passwordless authentication  that comes from a partnership with Secret Double Octopus