Managed Services

Channel Programs

DaaS provider Tehama unveils first partner program around innovative offering

November 5, 2020 Mark Cox Comments Off on DaaS provider Tehama unveils first partner program around innovative offering
Tricia Kelly, who recently came to Tehama to run their channels operation, talks with ChannelBuzz about the company’s value proposition to partners, and their plan to build up a strong channel business.

Managed Services

SOC provider Arctic Wolf primed for big expansion to respond to market opportunity

October 30, 2020 Mark Cox Comments Off on SOC provider Arctic Wolf primed for big expansion to respond to market opportunity
Increased demand created by COVID was critical in the company’s decision to take $200 million of existing funding. The money will support foreign expansion, new product development, and more channel field resources.

Backup

OpenText looks to leverage synergies from acquired SMB Carbonite-Webroot channel

October 27, 2020 Mark Cox Comments Off on OpenText looks to leverage synergies from acquired SMB Carbonite-Webroot channel
Prentiss Donohue, SVP of Partners and Alliances at OpenText, provides ChannelBuzz with a channel update, particularly around progress on bringing the newly acquired SMB channel into the broader ecosystem.

Cloud

Getting to know Augmentt Technology

October 26, 2020 Robert Dutt Comments Off on Getting to know Augmentt Technology
On this edition of the podcast, we talk to Gavin Garbutt and Derik Belair about their new venture, Augmentt, a set of tools that aim to help MSPs, discover, optimize, and manage their customer’s cloud and SaaS subscriptions.

Backup

Datto sees IPO as major plus for its MSPs

October 22, 2020 Mark Cox Comments Off on Datto sees IPO as major plus for its MSPs
Datto’s Rob Rae sees Datto’s successful going public on Wednesday as a significant plus for Datto MSP partners because it strengthens both the company and the MSP business as a whole.

Backup

Acronis CEO pledges massive data centre expansion in reaction to cloud and MSP-centric world

October 20, 2020 Mark Cox Comments Off on Acronis CEO pledges massive data centre expansion in reaction to cloud and MSP-centric world
In a preview to his keynote today at the Acronis Global Cyber Summit, Serguei Beloussov said that traditional backup and traditional resellers are obsolete in a world of cloud and MSPs, and Acronis is expanding its infrastructure and partner enablement to respond to that change.

Managed Services

Warranty Master rebrands as ScalePad, adds software asset management capabilities

October 14, 2020 Mark Cox Comments Off on Warranty Master rebrands as ScalePad, adds software asset management capabilities
ScalePad’s expansion of their services for MSPs to provide the same kinds of services for software that they have for hardware continues to extend their business beyond warranties.

Managed Services

Linksys eliminates license fees, improves free technical support with Linksys Cloud Manager 2.0

October 6, 2020 Mark Cox Comments Off on Linksys eliminates license fees, improves free technical support with Linksys Cloud Manager 2.0
Linksys has also strengthened their support for the channel selling this Business Division offering by strengthening support for partner business motions and improving its optimization for MSPs.

Managed Services

SolarWinds leverages new N-Central capabilities to improve MSP efficiency with Cisco Meraki

September 25, 2020 Mark Cox Comments Off on SolarWinds leverages new N-Central capabilities to improve MSP efficiency with Cisco Meraki
The extension of the SolarWinds MSP relationship with Cisco follows up on a recent one with Microsoft, and are part of a broader initiative to further extend MSP effectiveness.

Managed Services

Open source-focused ITIM provider Centreon launches out-of-the-box version for MSPs

September 25, 2020 Mark Cox Comments Off on Open source-focused ITIM provider Centreon launches out-of-the-box version for MSPs
Centreon, which just expanded into North America from France in 2018, has had MSP partners as well as VARs, but this is their first complete MSP package with a pay-as-you-grow pricing model.