While Trailhead was created in 2014 specifically to teach Salesforce skills in a gamified manner, myTrailhead, scheduled to be available in 2018, is envisioned as becoming a tool to impart all corporate learning.
As the role of partners in the Salesforce ecosystem continues to grow, the company has announced multiple new enablement initiatives for them.
This extension of the Avaya-Salesforce relationship provides a complete omni-channel integration between the customer engagement and CRM platforms. The companies plan to develop the relationship further, into areas like the Internet of Things.
The provision of new object storage, compute and marketplace services to developers is part of a continuing Nutanix strategy to elevate itself from providing HCI infrastructure to providing the whole stack.
In addition to a seamless new integration with ConnectWise’s PSA product, Pax8 also announced some key channel promotions, and dropped a hint about an expanded presence for Symantec in Canada.
Other new elements, which will be formally announced next week, include an early trial for AFS backup and more efficient support for ROBO environments.
The big breakthrough for Panasas here is the new ASD-100 disaggregated Director Blade, which allows metadata to be accessed twice as fast as the previous product generation.
Priced at $25 per user per month, Salesforce Essentials contains core CRM components like Einstein Artificial AI to help customers work smarter, and includes the Salesforce Trailhead online learning environment to make their experience easier.
Dell EMC has made strengthening its position in midrange storage a priority, and in addition to the new product upgrades has also introduced a customer satisfaction guarantee.
Cohesity has their first-ever partner council coming next week,, part of the process of building out their channel, and generating more value from it.
Barracuda MSP builds on earlier integrations with LabTech/Automate with new automated deployment capabilities, as well as improvements to manageability.
Salesforce and Google have announced a major extension to their existing partnership, which will see much deeper integrations. It will not, however, place Google in a preferred position above AWS as a public cloud provider. “This is the best of both worlds for our mutual customers,” said Ryan Aytay, EVP Business Development and Strategic Accounts…
Salesforce’s general managers discuss the innovations in their areas being announced at this year’s Dreamforce, and emphasize how they follow a common theme of allowing greater accessibility and customization capability.
Rob Salmon, who recently came out of retirement to assume a very senior role with startup secondary storage vendor Cohesity, discusses what his role will be in continuing the company hot growth rate.
Arctic Wolf has broadened out its channel strategy to place a new emphasis on MSPs, and sees the ConnectWise integration as a key step in executing that.
SecurityFirst has just turned their technology into a channel-friendly product, DataKeep, which its partners will sell.
Atera also provides 24/7 support for the first time, something that wasn’t a priority before because of confidence in the platform’s resilience.
In addition to providing increased benefits for those partners who elect to sell only Panasonic rugged notebooks, Panasonic has also increased its investment in a channel account team to provide more reps to work with partners.
Netwrix has a hybrid go-to-market model, but has never really been proactive about its channel. That’s about to change, however.
The improvements strengthen SteelCentral’s digital experience management capabilities, improved its Dev/Ops performance management, and enhance network performance management in Big Data environments.
