Remote Management

Eaton deepens MSP strategy with ConnectWise RMM integration

November 12, 2018 Mark Cox Comments Off

Power management vendor Eaton already has MSP partners, but until now, they had no integrations with RMM vendors. They have now finalized their first, with ConnectWise, and they are looking for more.

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Linksys looks to disrupt small business networking with Linksys Cloud Manager hosted Wi-Fi management platform

September 20, 2018 Mark Cox Comments Off

Linksys believes that the Linksys Cloud Manager, aimed at the sub-100 market, will be highly disruptive in the small business space. The cloud launch is also being accompanied by a channel push in Canada, which will see product authorized for the first time.

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IR makes updated UC assessment and testing solution available in the cloud

September 25, 2017 Mark Cox Comments Off

Last year, IR introduced a network assessment and testing tool. It is being well received by Microsoft partners, and the new version is switching from software to a cloud-based tool.

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Scale Computing brings two midmarket hyper-converged appliances to market

July 18, 2017 Mark Cox Comments Off

The new offerings are more powerful than the appliances Scale has offered before, but they aren’t looking to move upmarket, just satisfy the demand of storage-hungry SMBs and midmarket customers.

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Kaspersky Lab completes ConnectWise integrations for MSP partners

May 29, 2017 Mark Cox Comments Off

Kaspersky continues to build out the MSP Partner program that it formally launched in April.

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VIPRE adds new channel chief and new MSP partner program

April 3, 2017 Mark Cox Comments Off

Marya Munir comes over from Webroot to lead the execution of VIPRE’s channel strategy – which now includes a program for managed services partners.

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Webroot expands Kaseya relationship with new strategic partnership

March 6, 2017 Mark Cox Comments Off

The expanded relationship between the two companies leverages the Webroot Unity API, which they rolled out last year, and which is designed specifically for MSPs.

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Atera adds multi-faceted automation capabilities in new release of joint RMM-PSA platform

February 21, 2017 Mark Cox 1

The addition of auto-healing scripts, more out-of-the-box monitoring, full integration of the Splashtop remote app, and automation of support for the agent installation process highlight the newest Atera enhancements.

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Kaseya making multiple enhancements to solution set for MSPs

November 23, 2016 Mark Cox Comments Off

In addition to new versions of AuthAnvil and Traverse, Kaseya will soon be rolling out the second generation of its PSA product – and a brand new migration solution to encourage MSPs to move to it.

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Kaseya announces Automation Exchange community market

September 13, 2016 Mark Cox Comments Off

Kaseya formally announces its new exchange for the sharing of scripts and other automation tools. Up since the end of June, the exchange has over 700 content items so far, with most of them being free to download.

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Stratoscale boosts channel opportunities with Version 2 of Symphony software

July 26, 2016 Mark Cox Comments Off

Stratoscale also announced that distribution through Ingram Micro, which has been available in the U.S. for several months, is now available in Canada.

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Dell announces entry level 13th gen PowerEdge servers

November 11, 2015 Mark Cox Comments Off

The enhancements to the four new 1U servers include their integration with Dell’s systems management portfolio, which provide tools that reduce deployment time by up to 40 per cent, and also provide streamlined management.

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AVG launches ‘game changing’ new Managed Workplace

September 15, 2015 Mark Cox Comments Off

The big change is the addition of an integrated remote control solution, which will be free to MSP partners, but the new version also improves the integrated backup and disaster recovery, adds a device manager to Mac support, and upgrades its integrated antivirus technology.

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Kaseya adds new Chief Customer Officer to improve focus of customer success program

August 12, 2015 Mark Cox Comments Off

This is one in many steps in what Kaseya promises will be a massive initiative in greater commitment to its MSP customers.

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New Kaseya CEO Voccola pledges new customer commitment initiative

July 8, 2015 Mark Cox Comments Off

Fred Voccola who has an extensive background in software and IT infrastructure companies, is the new CEO, and he pledges commitment to both customers and channel partners, which will make Kaseya well-loved in the industry.

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Security, compliance enhancements highlight Kaseya R8

September 30, 2014 Mark Cox Comments Off

R8 sees the release of a new generation of the AuthAnvil product acquired with B.C.’s Scorpion Software, in which the Single Sign On, Two-Factor Authentication and Password Server have all been updated with new capabilities.

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