MSP

Customers moving beyond cost issues in considering managed services

June 1, 2015 Mark Cox Comments Off

CompTIA data indicate that customer knowledge of managed services is up significantly over last year, and that emphasis on cost saving is no longer their main concern. This should impact the way that MSPs sell their offerings.

Citrix finalizing channel plans for Citrix Workspace Cloud

May 14, 2015 Mark Cox Comments Off

Citrix’s major announcement at Synergy this year provides huge new opportunities for both CSP and CSA partners, and the channel strategy being finalized is designed to ensure partners who move to the cloud with WorkSpace Cloud will be treated the same way as on-prem partners.

Citrix delivers core cloud solution with Citrix Workspace Cloud

May 13, 2015 Mark Cox Comments Off

The highlight of the first day at Citrix Synergy was the announcement of Citrix Workspace Cloud, a platform of services for the creation of complete workspaces with a strong MSP play.

Barracuda restructures, rebalances partner program

April 9, 2015 Mark Cox Comments Off

The changes include increased revenue requirements for all tiers, which break up what had become a top-heavy distribution of partners in a program where advancement was too easy, and permit proper incents of Barracuda’s most valuable partners.

PSA provider Vorex stresses simplicity in Winter 2015 release

March 12, 2015 Mark Cox Comments Off

Brand new features include Outlook Calendar integration and Quickbooks Online integration, with integration of more accounting software on the roadmap.

Channel needs to walk fine line on innovation to win today’s SMB business

March 12, 2015 Mark Cox Comments Off

Today’s SMBs want to see evidence of innovation from their trusted advisors, but at the same time, solution providers should avoid falling into a false either-or trap – either you get on the cutting edge and change your business model, or you will be out of business soon.