Autotask

Managed Services

Liongard adds Datto Autotask PSA integration, with more integrations on the way

March 25, 2019 Mark Cox Comments Off on Liongard adds Datto Autotask PSA integration, with more integrations on the way
Liongard has provided roundabout integration with Autotask through their existing integration with IT Glue, but the integration streamlines the process, and provides access to Autotask customers who don’t use IT Glue.

Managed Services

IT Glue sends message to market by enhancing new ticket visibility in ConnectWise and Autotask integrations

March 12, 2019 Mark Cox Comments Off on IT Glue sends message to market by enhancing new ticket visibility in ConnectWise and Autotask integrations
The enhanced integrations, along with IT Glue’s new Open Platform Manifesto, are both designed to reassure the market that despite the company’s acquisition by Kaseya late last year, nothing has changed with respect to their commitment to working with all the PSA players in the industry, notwithstanding their being competitors of Kaseya.

Backup

Datto marks strong growth in Canada with ribbon-cutting at new Markham offices

January 25, 2019 Mark Cox Comments Off on Datto marks strong growth in Canada with ribbon-cutting at new Markham offices
New Datto CEO Tim Weller attended the event, and talked with ChannelBuzz about Datto’s plans in Canada, and other items of interest.

Managed Services

Field Nation looks to expand market for connecting MSPs to contingent tech labour

November 19, 2018 Mark Cox Comments Off on Field Nation looks to expand market for connecting MSPs to contingent tech labour
Field Nation, which recently introduced a new platform that handles all aspects of workforce management, makes software that connects businesses with the temporary IT labour force. MSPs needing IT techs are a part of their market, which they are looking to expand.

Managed Services

RocketCyber emerges from stealth at ConnectWise Connect with platform of free and paid security apps for MSPs

November 16, 2018 Mark Cox Comments Off on RocketCyber emerges from stealth at ConnectWise Connect with platform of free and paid security apps for MSPs
RocketCyber’s founders have a track record of two successful startups behind them, and are looking to provide MSPs who don’t offer a full portfolio of services with a set of such offerings. The platform is scheduled for availability in early December.

Managed Services

Automated documentation software maker Liongard roars at ConnectWise Connect event

November 16, 2018 Mark Cox Comments Off on Automated documentation software maker Liongard roars at ConnectWise Connect event
Liongard continues to extend its value proposition of automating the ingestion of data into documentation and other software platforms for MSPs.

Managed Services

Cylance looks to further boost rapidly growing MSP business with ConnectWise integration

November 13, 2018 Mark Cox Comments Off on Cylance looks to further boost rapidly growing MSP business with ConnectWise integration
Cylance has made their first partnership with an RMM vendor, integrating their two flagship products into ConnectWise Automate. They have plans to expand this ecosystem further.

Managed Services

ITBoost looks to challenge IT Glue in MSP documentation space with 3.0 release

November 8, 2018 Mark Cox Comments Off on ITBoost looks to challenge IT Glue in MSP documentation space with 3.0 release
ITBoost offers full functionality in documentation, password management, BI and customer feedback through an integrated pane of glass, and is at the ConnectWise IT Nation Connect 2018 event this week looking to differentiate themselves and impress MSPs.

Managed Services

IT Glue looks to claim thought leadership mantle at first annual GlueCon MSP partner event

September 17, 2018 Mark Cox Comments Off on IT Glue looks to claim thought leadership mantle at first annual GlueCon MSP partner event
Vancouver-headquartered IT Glue, the market leader in IT documentation for MSPs, has designed their first partner event around the principle of providing MSPs with valuable takeaways, rather than just talking about themselves.

Managed Services

ESET gears up in Managed Service Provider market

August 1, 2018 Mark Cox Comments Off on ESET gears up in Managed Service Provider market
ESET has been in the MSP space for a while, but is now making a push to increase their presence there. They also indicated that they will shortly be releasing their first offering specifically built for the cloud.