Avaya Sponsored Content

Avaya Canada alliances leader Adam Seens offers his thoughts on how networks of partners make contact centers better in this guest blog.

Avaya Canada alliances lead Adam Seens weighs in on the role of a partner ecosystem in the modern contact center in this guest blog.

Do you have customers looking to reduce wait times for their call centers, or dealing with too many repetitive customer questions? Steve Brock of Avaya offers advice on getting the most out of a virtual agent.

How do your customers stack up in terms of the increasingly popular metric of Total Experience? Avaya’s Paul Lang explains Total Experience and what you can do to help your customers in this guest blog.

Avaya Canada’s Allan Mendelsohn offers some thoughts on identity-centred security and how it can help with some of the biggest problems in healthcare IT today in this guest blog.

Avaya’s Steve Forcum explains what Cloud 3.0 is and how partners will succeed in the experience economy in this guest blog.

Avaya chief evangelist Steve Forcum offers some advice for how partners can profit as many customers reevaluate their digital transformation moves made rapidly over the last two years.

As cloud services spending begins to outpace on-prem, Avaya Canada managing director David Robertson offers examples of customers who have successfully moved their communications to -as-a-service.