Managed Services

Cloud

Pax8 adds automated Microsoft cloud management to line card with Nuvolex

October 2, 2019 Mark Cox Comments Off on Pax8 adds automated Microsoft cloud management to line card with Nuvolex
Pax8 sees Nuvolex as a game-changer for MSPs for their advanced multi-tenanted management of Microsoft SaaS applications.

Cloud

BetterCloud expands reach with expanded Dropbox partnership, new Integration Center

September 27, 2019 Mark Cox Comments Off on BetterCloud expands reach with expanded Dropbox partnership, new Integration Center
The deeper integration with Dropbox includes a Go-to-Market component through which Dropbox will resell a BetterCloud SKU focused solely on Dropbox.

Managed Services

IT Glue announces product enhancements, roadmap elements at GlueX

September 17, 2019 Mark Cox Comments Off on IT Glue announces product enhancements, roadmap elements at GlueX
Specific product enhancements announced at GlueX include a new Dark Mode interface and improvements to their passwords functionality.

Managed Services

Barracuda MSP emphasizes automated patch management in Managed Workplace 12

September 17, 2019 Mark Cox Comments Off on Barracuda MSP emphasizes automated patch management in Managed Workplace 12
Barracuda makes the first major release of the platform they acquired early this year from Avast, in what they say is a major step in a strategy of aggressively investing in the product.

Managed Services

IT Glue formally unveils new leadership at second annual user conference

September 16, 2019 Mark Cox Comments Off on IT Glue formally unveils new leadership at second annual user conference
When the acquisition of IT Glue by Kaseya was announced in late 2018, company CEO Chris Day left the company, and no formal leadership replacement was named. Now Nadir Merchant, who had previously been VP of Engineering, is being formally announced as the new IT Glue General Manager.

Managed Services

CaaB drives momentum in Canada with differentiated business model

September 11, 2019 Mark Cox Comments Off on CaaB drives momentum in Canada with differentiated business model
CaaB entered the Canadian IaaS market earlier this year, with a white-label offering aimed at smaller MSPs, and a business model that allows them to offer high margins for the industry.

Managed Services

SolarWinds MSP’s 7 habits of highly secure MSPs

September 6, 2019 Mark Cox Comments Off on SolarWinds MSP’s 7 habits of highly secure MSPs
Tim Brown, SolarWinds Security VP, gave a keynote to the SolarWinds Empower audience where he focused on seven themes they need to address in order to keep their customers, and their own businesses, safer.

Managed Services

SolarWinds MSP head Pagliuca stresses five steps to winning in the MSP market

September 5, 2019 Mark Cox Comments Off on SolarWinds MSP head Pagliuca stresses five steps to winning in the MSP market
Solarwinds MSP’s John Pagliuca kicked off their 2019 Empower conference with an opening keynote which stressed themes for success which are not new, but which the company has enhanced with new elements and improved processes over the last year.

Managed Services

IT automation in SMB having little impact as expansion of IT functions keeps techs fighting fires: Kaseya study

September 5, 2019 Mark Cox Comments Off on IT automation in SMB having little impact as expansion of IT functions keeps techs fighting fires: Kaseya study
The study, the fifth annual one Kaseya has done, indicates no improvement in IT levels because the expansion of technology in SMB that has helped their businesses has kept their IT from getting more control over processes.

Channel Communities

ConnectWise takes lead organizing global threat intelligence sharing body for solution providers

September 3, 2019 Mark Cox Comments Off on ConnectWise takes lead organizing global threat intelligence sharing body for solution providers
CompTIA is on board with the new TSP-ISAO for public-private information sharing and analysis specifically focused on threats impacting solution providers, while ConnectWise has issued a call to action for others to join the organization.