Box, a Redwood City CA-based Intelligent Content Management (ICM) platform, has announced a new set of agentic solutions to reimagine how work gets done. Box Extract simplifies data extraction at scale and delivers accurate information to power intelligent applications and workflows. Box Automate powers agentic workflow automation for modern enterprises. Finally, Box Apps has been expanded to support agents for easier, more effective management of critical business processes. Box showcased these innovations and more at the company’s annual BoxWorks conference in San Francisco.
“Unstructured data and agentic AI = the competitive advantage you need,” said Ben Kus, Chief Technology Officer at Box. “The next decade belongs to companies that can extract value from AI quickly. At Box, we’re seeing a clear shift beyond basic chatbots toward specialized AI agents that handle specific tasks across complex workflows.”
Kus said that their latest newsletter explores how this transformation is unfolding.
“Every employee will soon have on-demand AI agents to research, extract data, and generate content from unstructured information,” he stated. “This isn’t just about efficiency; it’s about freeing your people to focus on uniquely human thinking while AI accelerates workflows in the background.”
Box announced the next-generation AI agents to drive intelligent workflows. Enterprises create and manage vast amounts of content – from contracts and invoices to presentations, spreadsheets, scanned forms, images, and more. Locked within this content are critical data and insights that drive key decisions, power critical workflows, and deliver exceptional customer experiences. Yet, much of this value remains trapped inside unstructured formats, making it difficult, slow, and expensive to access at scale.
“As AI agents rapidly integrate into every vertical and domain, we’re witnessing a fundamental shift in how work gets done,” said Aaron Levie, Co-Founder and CEO of Box. “This new generation of intelligent agents is expanding the boundaries of enterprise software, enabling organizations to automate previously impossible tasks and unlock massive new value. At Box, we are building AI solutions like Box Extract, Box Automate, and Box Apps to power these agentic workflows, which are designed to meet the complexity of real-world business processes and drive the future of work forward.”
Box Extract simplifies the process of data extraction across the enterprise and enables organizations to manage extraction at scale. At its core, Box Extract uses agentic reasoning, powered by Box AI Standard and Enhanced Extract Agents, to understand documents and extract information. Further, it enables teams to customize those agents and applies advanced techniques to enable higher accuracy and reliability in the process.
With Box Extract, users will be able to handle a wide range of formats including PDFs, spreadsheets, scans, and images, to extract structured data from across the enterprise. It will also apply advanced content understanding to accurately interpret text, tables, handwriting, barcodes, and other complex inputs, capture semantic relationships between fields by enabling the extraction of deeply nested and interrelated data points, and integrate data extraction in applications and business processes through the Box Extract API. From contracts and invoices to shipment records, handwritten forms, and brand assets, Box Extract uses AI to enrich unstructured content with ready-to-use data. This streamlines work across the enterprise – helping sales accelerate deal cycles, legal review contracts with precision, finance reconcile payments and seamlessly onboard new hires quickly, while operations keep supply chains moving.
“Historically, a massive portion of our organization’s work relied on manually digging through contracts, reports, and scanned documents to find the information we needed,” said Jennifer Kady, GM IBM Data at IBM. “With Box, we’re leveraging highly accurate data extraction to turn our unstructured information into trusted, actionable data using watsonx. Having high-confidence information at our fingertips means we can accelerate decisions, reduce manual effort, and deliver better outcomes for our customers.”
Box Automate is a new agentic workflow automation solution that enables organizations to orchestrate work across agents and teams. Designed to empower organizations with the latest AI innovations, Box Automate makes it possible to leverage agents to streamline processes, accelerate decision-making, and expedite work that previously had to be done manually. Coming soon, Box Automate supports everything from routine task automation to fully autonomous, cross-system agentic workflows. Whether triggered by an AI Agent, routed dynamically between teams and tools, or executed entirely by autonomous agents, Box Automate empowers organizations to streamline business-critical tasks and unlock new levels of productivity. This involves designing and managing workflows visually using an intuitive, no-code/low-code builder built for AI-native processes.
Soon, Box Automate will support everything from routine task automation to fully autonomous, cross-system agentic workflows. Whether triggered by an AI Agent, routed dynamically between teams and tools, or executed entirely by autonomous agents, Box Automate will empower organizations to streamline business-critical tasks and unlock new levels of productivity.
Box Apps also has powerful new capabilities. It represents a powerful way to manage business-critical processes – enabling organizations to build intelligent no-code dashboards that bring together content, metadata, users, workflows, and now agents. By combining data-powered dashboards, agent-assisted analysis, and embedded workflows, Box Apps turns static repositories into dynamic business tools, which enables teams to reimagine use cases like contract management, digital asset libraries, and onboarding for the AI-first era.
With new functionality in Box Apps, users will be able to leverage agent-assisted analysis to identify trends, anomalies, and recommended actions within their content, use natural language queries powered by AI to quickly filter, sort and explore content views, generate dynamic data visualizations such as charts and graphs for clear, actionable insights, and embed apps directly into third-party platforms like Salesforce for seamless access and interaction.
“As enterprises accelerate digital transformation, they need AI solutions that not only extract insights but also automate and streamline content-driven workflows securely and at scale,” said Amy Machado, Senior Research Manager, Content and Knowledge Management Strategies at IDC. “With the introduction of Box Extract, Box Automate, and the latest enhancements to Box Apps, Box is innovating with a comprehensive, agent-powered platform that helps organizations unlock structured data, drive intelligent automation, and empower users with actionable insights – all while maintaining enterprise-grade security and compliance.”