It’s been six months since Victor Baez joined Ingram Micro as vice president of global channel sales at Ingram Micro, and it’s been a busy six months in the ever-growing cloud world.
In this edition of the podcast, we catch up with Baez and get to know him a little and gather some clues on what to expect from the distributor this year.
- his background in the channel and the cloud;
- what he’s been doing for his first six months with the company;
- why the distributor sees customer success as a critical focus area;
- what customer success means from a distributor’s point-of-view;
- what Ingram can do to help its solution providers customers drive their customer success practices;
- what kind of growth he expects to see in the cloud arena in 2021;
- which areas will drive that growth;
- what solution providers can expect from Baez and the Ingram Micro Cloud team; and
- his advice for solution providers.
All this and much more in this edition of the ChannelBuzz.ca Podcast.