Managed Services
Atera adds to ecosystem with Splashtop, Webroot integrations
Joint RMM/PSA vendor Atera, which has seen a strong first year in North America, looks to boost momentum with two new partnerships.
PSA
Managed Services
Partners positive on Tigerpaw offer to replace licensing with full-featured subscription
Tigerpaw saw a strong response from partners at their annual conference, when the ability was announced for existing partners to switch from a license-based model with extra charges for tools and modules to a subscription -based model with everything included.
Managed Services
Mobility-focused Pulseway launches new version of RMM solution for MSPs
Pulseway, whose RMM solution is specifically designed to work with mobile devices, has responded to customer feedback with Pulseway MSP, a version of their product designed specifically for MSPs. Major additions include white labelling capability and enhanced automation.
Big Data
RMM/PSA provider Atera offers business intelligence capability to all MSPs
Atera’s technology, which facilitates jointly developed RMM and PSA solutions, is designed for the Internet of Things environment, and collects massive amount of sensor data, which it is using in a free BI offering, not just for its own MSP partners, but anyone who wants to use it.
Cloud
Kaseya unveils cloud PSA tools in next-gen Business Management Solution platform
Technology from the newly announced acquisition of PSA provider Vorex upgrades Kaseya PSA tools, and propels a takeaway offer aimed at customers of competing solutions.
Managed Services
Tigerpaw repackages modules into single all-in-one SaaS based offering
Tigerpaw is moving from a system of perpetual concurrent user licenses on a module by module basis to one low-priced SaaS option with everything included. While customers who have already invested in the licenses are not being forced to switch to SaaS, Tigerpaw will be offering them incents to do so.
Managed Services
Tigerpaw, AVG further strengthen relationship with Service Desk Connector integration
AVG, which through Level Platforms has a long and strong relationship with Tigerpaw, has completed the first RMM integration to Tigerpaw’s new Web-based API. More Tigerpaw integrations, many of them net-new, are on the way.
Cloud
PSA provider Vorex stresses simplicity in Winter 2015 release
Brand new features include Outlook Calendar integration and Quickbooks Online integration, with integration of more accounting software on the roadmap.
Cloud
Cloud PSA software provider Vorex signs first RMM vendor alliance with Naverisk
Vorex is broadening out from a direct sales model to enlisting a channel, signing up MSPs and VARs directly, and launching the first of what they intend will be multiple partnerships with RMM vendors.
Managed Services
Storagecraft doubles down on management
With its own control platform built out, and new hooks into key RMM vendors, Storagecraft is focused on management as it looks to larger customers.
Featured Post
Vistara Extends Lifeline for PacketTrap Users
Vistara offers a promotional deal to MSPs left in the cold when Dell shut down PacketTrap, but switching platforms can be a challenge for MSPs.
Featured Post
GFI MAX Boasts 8,000 MSPs Now in Network
As the managed services segment is undergoing consolidation and change, GFI MAX is boasting gains in the number of MSPs using its RMM platform.
Featured Post
AVG Offers Buyout Program to PacketTrap MSPs
AVG will allow MSPs using Dell’s discontinued PacketTrap RMM product to use Managed Workplace free for up to a year and offer switchers priority support.
Featured Post
IndependenceIT, N-Able Join Hands for MSPs
IndependenceIT has an additional integration feather in its cap, thanks to a new collaboration deal with RMM and automation specialist N-able
Featured Post
ConnectWise focuses on business intelligence with 2012.1 launch
New financial dashboard helps MSPs monitor customer profitability, SLAs
Featured Post
Level Platforms adds help desk, NOC tools
Integration of RMM with new capabilities streamlines automation, vendor says
Featured Post
CA adds per-TB pricing to ARCserve MSP options
Introduces new bundles and announces connections with Kaseya and Nimsoft
Channel Communities
Familiar faces look to get (business) social with ChannelEyes
New site from Bob Godgart looks to create deeper connections between vendors and VARs
Cloud
OpenAir proving a strong channel on-ramp for NetSuite
Integration of the cloud-based PSA suite bringing new partners into NetSuite camp
Featured Post
Nimsoft targets MSP help desk with Unified Manager
On-demand offering takes management software vendors into smaller managed service providers