MSPs

N-able COO JP Jauvin
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N-able touts backup with N-central 8.2 launch

April 3, 2012 Robert Dutt 2
Revised remote management and new best practices documentation round out offering

Xerox Canada channel chief Ajay Dhingra
Featured Post

Xerox targets partners for managed print blitz

March 27, 2012 Robert Dutt Comments Off on Xerox targets partners for managed print blitz
Already the world’s largest managed print company, Xerox now looking to channel to add scale

NetEnrich general manager Justin Crotty
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NetEnrich repackages midmarket managed service

March 7, 2012 Robert Dutt 1
New Mission Critical Operations packages make it easier for MSPs to sell managed infrastructure to larger customers

Marlene Mullowney, account executive at Datto Canada
Featured Post

Solution provider brings Datto managed backup to Canada

March 1, 2012 Robert Dutt 1
Modest Mycyk has gone from a major Canadian partner to building the company’s presence in this country

Gavin Garbutt
Featured Post

N-able expands Canadian channel reach with Hartco deal

February 21, 2012 Robert Dutt Comments Off on N-able expands Canadian channel reach with Hartco deal
RMM tool provider looks to connect with MicroAge and Metafore locations

Peter Sandiford
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Level Platforms adds help desk, NOC tools

February 1, 2012 Robert Dutt Comments Off on Level Platforms adds help desk, NOC tools
Integration of RMM with new capabilities streamlines automation, vendor says

Todd Madgett
Featured Post

Cisco sees role for OnPlus for all partners

January 5, 2012 Robert Dutt Comments Off on Cisco sees role for OnPlus for all partners
Network management and monitoring tool seeks to create an easy on-ramp for managed services

Steve Fairbanks, Vice President of Product Delivery for the Data Management business at CA Technologies
Featured Post

CA adds per-TB pricing to ARCserve MSP options

December 7, 2011 Robert Dutt Comments Off on CA adds per-TB pricing to ARCserve MSP options
Introduces new bundles and announces connections with Kaseya and Nimsoft

Roger Yang Avema
Channel Programs

Avema eyes role in enabling mobility services for VARs, MSPs

December 6, 2011 Robert Dutt Comments Off on Avema eyes role in enabling mobility services for VARs, MSPs
Toronto-based telecom consultancy opens billing and payment offering, MDM services to the channel

No Picture
Managed Services

Competing with trunkslammer MSPs

November 25, 2011 Robert Dutt Comments Off on Competing with trunkslammer MSPs
Have you noticed a constriction of margins available on some managed services recently? In my first blog post for the excellent MSP Help Desk blog from GMS Live Expert, I address the growing concern of