Kaseya

Managed Services

IT Glue founder Chris Day to exit as Kaseya acquires leader in market of IT documentation for MSPs

December 19, 2018 Mark Cox Comments Off on IT Glue founder Chris Day to exit as Kaseya acquires leader in market of IT documentation for MSPs
Kaseya will maintain Vancouver-based IT Glue as a standalone company to sell to its competitors, while also working closely to integrate its technology into the Kaseya Suite of offerings. Kaseya said IT Glue’s existing management team will guide operations in the wake of Day’s departure.

Managed Services

Malwarebytes looks to continue expansion from remediation into endpoint protection with MSP push

December 19, 2018 Mark Cox Comments Off on Malwarebytes looks to continue expansion from remediation into endpoint protection with MSP push
Malwarebytes announces a new partnership with Bask Technology, which both highlights their endpoint protection product, and is part of the company’s plan to significantly expand their presence in the SMB space going forward.

Managed Services

ITBoost looks to challenge IT Glue in MSP documentation space with 3.0 release

November 8, 2018 Mark Cox Comments Off on ITBoost looks to challenge IT Glue in MSP documentation space with 3.0 release
ITBoost offers full functionality in documentation, password management, BI and customer feedback through an integrated pane of glass, and is at the ConnectWise IT Nation Connect 2018 event this week looking to differentiate themselves and impress MSPs.

Managed Services

IT Glue looks to claim thought leadership mantle at first annual GlueCon MSP partner event

September 17, 2018 Mark Cox Comments Off on IT Glue looks to claim thought leadership mantle at first annual GlueCon MSP partner event
Vancouver-headquartered IT Glue, the market leader in IT documentation for MSPs, has designed their first partner event around the principle of providing MSPs with valuable takeaways, rather than just talking about themselves.

Managed Services

Kaseya CEO Voccola explains importance and uniqueness of Rapidfire Tools acquisition

September 6, 2018 Mark Cox Comments Off on Kaseya CEO Voccola explains importance and uniqueness of Rapidfire Tools acquisition
The acquisition immensely strengthens Kaseya’s compliance offerings, and they immediately announced a new compliance solution from the RapidFire technology, which was sufficiently important that they delayed announcement of the acquisition for two months, until the new product was ready.

Backup

Unitrends rethinks channel philosophy with multi-tier program as part of higher margin strategy

July 6, 2018 Mark Cox Comments Off on Unitrends rethinks channel philosophy with multi-tier program as part of higher margin strategy
Unitrends also promotes Clark Brown, who formerly managed their DMR relationships, to the channel chief role.

Backup

Kaseya upgrades their Office 365 Backup capability with Spanning partnership

April 10, 2018 Mark Cox Comments Off on Kaseya upgrades their Office 365 Backup capability with Spanning partnership
The new offering is much stronger than what Kaseya had before for Office 365 Backup, and is something that Kaseya partners should be able to sell to their own customers at a good margin,

Managed Services

New SDK integration platform, enhanced internal integrations highlight Kaseya VSA 9.5

January 23, 2018 Mark Cox Comments Off on New SDK integration platform, enhanced internal integrations highlight Kaseya VSA 9.5
New improvements in Kaseya VSA 9.5 for technicians include native Microsoft PowerShell integration, and improved file management capabilities.

Managed Services

Kaseya focuses on easier MSP management with Traverse networking monitoring update

August 8, 2017 Mark Cox Comments Off on Kaseya focuses on easier MSP management with Traverse networking monitoring update
New automation profiles, enhancements to the Panorama network visualization environment, and a new integration with Kaseya Live Connect are the big changes here.

Managed Services

Kaseya launches Go-to-Market-in-a-Box services for security, network management

July 13, 2017 Mark Cox Comments Off on Kaseya launches Go-to-Market-in-a-Box services for security, network management
The new bundles are part of new As-a-Service offerings for their AuthAnvil and Traverse products, and are designed to help Kaseya MSPs get more proactive and aggressive about selling these.