Avaya

Cloud

Avaya creates new company, Zang, with cloud communication and app-as-a-service platform

March 10, 2016 Mark Cox Comments Off on Avaya creates new company, Zang, with cloud communication and app-as-a-service platform
Mo Nezarati, the founder and CEO of Richmond Hill ON-based Esna, which Avaya acquired last year, has been named the GM of Zang, which was created as a separate company because its business model is radically different from Avaya’s. There will be channel opportunities though, and Zang is developing a channel program.

Channel Programs

Avaya fleshes in details of channel program changes

March 1, 2016 Mark Cox Comments Off on Avaya fleshes in details of channel program changes
Avaya’s program changes give more partners ways to make more money, but also step up the requirement to have happy, satisfied customers.

Cloud

Avaya enhances two midmarket hybrid cloud solutions, and broadens availability

February 9, 2016 Mark Cox Comments Off on Avaya enhances two midmarket hybrid cloud solutions, and broadens availability
Both Powered by Avaya IP Office and OnAvaya – Google Cloud Platform have already been available to customers through the channel. Now however, their availability has been opened up to more partners, and both solutions have also been enhanced from their initial versions.

Networking

Walter Andri leaving Avaya Canada; no permanent replacement named

February 4, 2016 Mark Cox Comments Off on Walter Andri leaving Avaya Canada; no permanent replacement named
ChannelBuzz has learned that Walter Andri, who has been President and Managing Director at Avaya Canada, is leaving the company. Andri, who had been senior vice president of sales at Primus Telecommunications Canada, joined Avaya
Channel Programs

Avaya Networking Partner of the Year Combat grades vendor’s message at partner forum

February 3, 2016 Mark Cox Comments Off on Avaya Networking Partner of the Year Combat grades vendor’s message at partner forum
Ottawa’s Combat Networks won the Networking Partner of the Year award from Avaya. The solution provider, which has a deep Avaya practice, also listened closely to the details about Avaya’s strategy and approach going forward.

Cloud

New products and plan in place: Avaya now needs to execute

February 3, 2016 Mark Cox Comments Off on New products and plan in place: Avaya now needs to execute
After a long restructuring, Avaya now has its two core next-gen offerings available, and has a systematic and well thought out plan to take them to market, leveraging both its channel and internal resources better than in the past. They still have to execute on these better than in the past however.

Channel Programs

Avaya readies distribution changes

February 3, 2016 Mark Cox Comments Off on Avaya readies distribution changes
While Avaya is not contemplating adding or dropping any distribution partners, it is working on restructuring their compensation model, to encourage them to fulfil the role Avaya wants them to play in their new go-to-market strategy.

Channel Programs

New Avaya channel program changes provide more targeting, rewards

February 2, 2016 Mark Cox Comments Off on New Avaya channel program changes provide more targeting, rewards
Enhancements to Avaya’s program are intended to be non-disruptive while also allowing more rewards to be targeted to strategic areas. The company also pledged to be a better partner than it has been in the past.

Marketing

Avaya pledges new partner-focused marketing initiatives

February 2, 2016 Mark Cox Comments Off on Avaya pledges new partner-focused marketing initiatives
Avaya has reorganized its marketing strategies to emphasize joint go-to-marketing initiatives with partners, with an emphasis on obtaining case studies for customers.

Big Data

New Avaya Americas International channel chief Aguirre to work with Canada channel chief Auld

February 2, 2016 Mark Cox Comments Off on New Avaya Americas International channel chief Aguirre to work with Canada channel chief Auld
Santiago Aguirre, who adds Canada to his Caribbean and Latin American responsibilities, says this will leverage regional strength to strengthen Avaya in Canada, and that he won’t be disrupting Auld’s work in Canada.