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Security

It’s imperative for partners to address the cybersecurity skills gap – here’s how

July 29, 2020 Sean Campbell, director, Canadian Channels, Fortinet Comments Off on It’s imperative for partners to address the cybersecurity skills gap – here’s how
Fortinet Canada channel chief Sean Campbell offers some thoughts on what solution providers can do to make sure their staff have the security skills needed to succeed in the market today and provide the digital defences of tomorrow.

Podcasts

How ESET Canada works with MSPs

July 7, 2020 Robert Dutt Comments Off on How ESET Canada works with MSPs
ESET channel chief Cam Leetham discusses the security vendor’s past, present and future with managed service providers on this edition of the ChannelBuzz.ca Podcast, including a preview of some soon-to-launch enhancements to its offerings.

Communications

6 big predictions for the contact center post COVID-19

July 7, 2020 Avaya Guest Blog Comments Off on 6 big predictions for the contact center post COVID-19
Avaya Canada’s David Robertson has six big predictions for how the contact center will look after COVID-19 — more consultative, more browsers, more collaboration, and more subscriptions for solution providers.

Communications

Why UCaaS, and why now: Benefits, insights, and examples

June 30, 2020 Guest Poster Comments Off on Why UCaaS, and why now: Benefits, insights, and examples
Avaya Canada channel leader Miles Davis with some thoughts on why the time for UCaaS is now.

Security

New ransomware posing as COVID‑19 tracing app targets Canada; ESET offers decryptor

June 29, 2020 ESET Guest Blog Comments Off on New ransomware posing as COVID‑19 tracing app targets Canada; ESET offers decryptor
ESET researchers dissect an Android app that masquerades as an official COVID-19 contact-tracing app and encrypts files on the victim’s device

Security

Three ways to strengthen your remote work offering

June 24, 2020 Sean Campbell, director, Canadian Channels, Fortinet Comments Off on Three ways to strengthen your remote work offering
As remote work has rapidly become the dominant theme for businesses today and into the future, Fortinet Canada channel leader Sean Campbell offers some thoughts on how solution providers can better enable their customers.

Networking

Adapting your contact center for the future of remote work: Insights, solutions and more

June 22, 2020 Avaya Guest Blog Comments Off on Adapting your contact center for the future of remote work: Insights, solutions and more
Avaya Canada managing director David Roberston offers his thoughts on how the contact center business is changing today and will stay changed in the post-pandemic world.

Security

Cybercriminals are targeting your Work-From-Home customers

June 18, 2020 Barracuda MSP Guest Blog Comments Off on Cybercriminals are targeting your Work-From-Home customers
Best practices for protecting your clients’ remote workers from the latest phishing attacks, from Barracuda MSP’s Chris Crellin.

Managed Services

Selling services in tough times

June 8, 2020 Barracuda MSP Guest Blog Comments Off on Selling services in tough times
As existing clients and prospects struggle, MSPs must take a thoughtful approach to increase revenues, says MatMcCarthy, director of Noth American partner management for Barracude MSP

Security

Three security conversations that can deepen your customer relationships

May 21, 2020 Guest Poster Comments Off on Three security conversations that can deepen your customer relationships
From building out SD-WAN to promoting cyber-hygiene, Fortinet Canada channel executive Sean Campbell offers his thoughts on how solution providers can build their security practice while also building trust with their customers.