Today, network management firm Auvik is making a pair of important announcements. First, they released Smart Alert Suppression for Auvik Network Management (ANM) to provide overburdened IT teams with more intuitive alerting, greatly reducing alert noise and limiting alerts to the truly mission critical. Secondly, Auvik has added a streamlined client dashboard for Auvik SaaS Management (ASM) that efficiently maps out relevant information into a single, unified view for enhanced workflows and uncovers potential areas of shadow IT and cost saving.
“Auvik’s cloud-based software is the perfect partner for MSP network management,” said Steve Petryschuk, Director of Product Marketing at Auvik. “It’s incredibly user-friendly, and can be deployed in under an hour to all your clients, customized to their needs. With Auvik, you can offer more to clients than ever before, all while working less and increasing your margins.”
Auvik’s new innovations build on recent platform enhancements to its SaaS automation, endpoint network visibility, and server monitoring solutions announced earlier in 2025. Now it is announcing two new offerings.
Auvik’s Smart Alert Suppression solution provides more intuitive alerting and greatly reduces alert noise. Paired with Auvik’s leading network mapping capabilities, this automated alerting functionality brings added clarity to network outages, eliminating redundant alerts related to downstream devices and giving technicians more relevant topology insights than ever before.
“It has a best-in-class typology map, which pinpoints exactly where the issue is in the network,” Petryschuk stated. “With most vendors, this is always a very manual process. It takes up time to set up and configure. In contrast, this is automated and based on our typology map. I’m not familiar with anyone else doing it this way.”
Smart Alert Suppression for Auvik Network Management is also designed to save techs time.
“The amount of time that IT pros typically have is typically at a minimum,” Petryschuk said. “That’s because they are usually firefighting and always being reactive. We are improving this, by looking at just the most important things.”
Some Auvik customers reported a 30–40% drop in alert volume after switching to Auvik and the Auvik Alerts.
“We think that’s a pretty meaningful number,” Petryschuk noted. “The old system emphasized the priority of the client, which is good but takes a lot of overhead and time. A 30-40% drop in alert volume reduced tickets a lot.”
Others saw up to 80% less alert noise without missing critical events.
“This allows for a ton more customization,” Petryschuk said. “You don’t have to be a Cisco III 3. You just have be able to leverage a strong customer experience. If it lands in your inbox, its important.”
The second piece of news is a streamlined client dashboard for Auvik SaaS Management (ASM) that efficiently maps out relevant information into a single, unified view for enhanced workflows and uncovers potential areas of shadow IT and cost saving.
“This is different from other dashboards because SaaS management is a mature space,” Petryschuk indicated. “It’s recognized by analysts as very impactful. As they adopt SaaS management, most techs are still trying to prioritize. What are the most important things for them to talk about with their client.”
The streamlined SaaS Management client dashboard uncovers potential areas of shadow IT and cost savings by displaying activities across applications in one unified control centre, including security, expenditure, provisioning, and usage insights. This client dashboard provides direct links to these areas of focus. These critical workflow enhancements provide seamless navigation and oversight, as IT teams continue to juggle an increasing number of SaaS applications.
“With Auvik SaaS management, we typically do an analysis of the system, to help them grow their SaaS management position,” Petryschuk added. “No one else gets complete visibility like us. It’s much more typical for others that they focus on a couple of applications. A SaaS system of a typical business does not start with Microsoft 365, but for many techs it does.
“SaaS management is an overloaded term, which is not deep integration, and which refers to the visibility of all shadow IT,” Petryschuk said.
“The core theme here is making IT simple – proving simplicity at its core,” Petryschuk concluded. “We want to improve simplicity out of the box without adding complexity. This means higher revenue opportunities for partners. We are excited to build on this innovation.”