Managed Services

Channel Programs

Veritas reworks and formalizes partner program for MSPs

August 15, 2023 Mark Cox Comments Off on Veritas reworks and formalizes partner program for MSPs
Veritas has updated their traditional services program, but now they have modernized it to give partners more options than in the past.

Artificial Intelligence

CrushBank adds new Generative AI capabilities to their knowledge management platform

August 14, 2023 Mark Cox Comments Off on CrushBank adds new Generative AI capabilities to their knowledge management platform
CrushBank continues its evolution beyond an AI-powered search platform with the addition of new Generative AI capabilities to their platform.

Cloud

AppDirect acquires ADCom Solutions to add their NOC and VEEUE platforms to channel catalogue

August 4, 2023 Mark Cox Comments Off on AppDirect acquires ADCom Solutions to add their NOC and VEEUE platforms to channel catalogue
AppDirect makes another significant deal, leveraging their omnichannel Go-to-Market capabilities to bring another significant player onboard, and expand the solutions available to their technology advisor channel to sell.

Managed Services

SaaS Alerts releases Fortify tool to improve Microsoft’s secure scores for MSPs

August 1, 2023 Mark Cox Comments Off on SaaS Alerts releases Fortify tool to improve Microsoft’s secure scores for MSPs
Fortify, which is now part of Saas Alerts’ Manage module, lets MSPs improve their customers’ Microsoft secure scores and overall security posture, and saves them much time by allowing hordes of clients to properly configure their systems with a single click.

Cloud

Auvik begins broadening out of portfolio with new SaaS Management Software

July 13, 2023 Mark Cox Comments Off on Auvik begins broadening out of portfolio with new SaaS Management Software
Auvik moves beyond their long-time laser focus on network management software with a complementary SaaS management solution that uses technology from last year’s acquisition of Saaslio.

Channel Programs

Network monitoring firm Auvik launches first partner program

July 10, 2023 Mark Cox Comments Off on Network monitoring firm Auvik launches first partner program
Auvik previously sold to MSPs, who in turn sold to their customers, so a partner program was not critical, but they now sell through MSPs as well, and through other types of reseller partners.

Managed Services

SonicWall launches new monthly firewall managed security services bundles for MSSPs and MSPs

June 29, 2023 Mark Cox Comments Off on SonicWall launches new monthly firewall managed security services bundles for MSSPs and MSPs
SonicWall leverages their new firewall-as-a-service capability to put together three bundles around it, aimed at MSSPs and MSPs who meet revenue and training requirements.

Channel Programs

Hyperautomation startup Torq launches first partner program with high rewards tied to delivering customer satisfaction

June 19, 2023 Mark Cox Comments Off on Hyperautomation startup Torq launches first partner program with high rewards tied to delivering customer satisfaction
Torq’s technology was designed to provide a better alternative to the SOARs in the marketplace today, and while to date they have sold in the Fortune 500, they are looking to the channel to broaden that out.

Backup

Kaseya buying Datto leads to new Axcient-ConnectWise partnership around a co-managed backup service

June 9, 2023 Mark Cox Comments Off on Kaseya buying Datto leads to new Axcient-ConnectWise partnership around a co-managed backup service
The new partnership was consciously designed as a replacement for the key role Datto has played with ConnectWise, which became far less attractive after Datto was acquired by ConnectWise’s largest competitor.

Channel Communities

CompTIA signs on GRC specialist FortMesa to strengthen new CompTIA Cybersecurity Trustmark program

June 2, 2023 Mark Cox Comments Off on CompTIA signs on GRC specialist FortMesa to strengthen new CompTIA Cybersecurity Trustmark program
CompTIA launched this new program in December, and FortMesa will help MSPs to take advantage of the growing compliance market by leading them through the assessment and certification processes.