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The enhanced integration introduces self healing tickets, and also makes Storage Guardian the first ConnectWise ecosystem partner that can be accessed directly from ConnectWise software, which in turn makes things easier for MSPs.
Salesforce highlighted that Einstein, featured at last fall’s Dreamforce, is part of the new spring release, and is in the hands of customers. They also announced a new partnership with IBM that unites IBM’s Watson with Einstein.
HPE will also incorporate Nimble’s well-regarded InfoSight Predictive Analytics platform across its entire storage portfolio.
The expanded relationship between the two companies leverages the Webroot Unity API, which they rolled out last year, and which is designed specifically for MSPs.
SwiftStack expands the one-way cloud replication it introduced last year, as part of its strategy in expanding from what was initially an on-prem solution, to one capable of managing a multi-cloud hybrid cloud.
Veeam is the first availability vendor to be deeply integrated with the new 2.0 version of Cisco’s HyperFlex hyper-converged platform, which will be good news for joint Veeam and Cisco partners.
Sophos announced some significant feature additions, including the introduction of Internet of Things support and the further expansion of container support, but for most partners today, adding Mobile 7 to Sophos Central is likely to have the most immediate impact, because of the cross-sell opportunities.
VIPRE has consolidated its business portfolio into a single full-featured offering, at a rock bottom price for 250 seats and over. It’s part of a broad strategy to expand the traditionally sub-250 seat-focused vendor upmarket.
SupportBots launched a free trial period in February so MSPs can test them and provide feedback. For now, their main functionality is booking customers with available technicians, but the plan is to eventually do much more than that.
The restructured Scale program accommodates managed service providers for the first time, and also makes provision for referral partners.
Chris Crellin of Intronis MSP Solutions by Baracuda offers up five ways for MSPs to provide much-needed education to their clients on the topic of ransomware.
Tech Data closes its distribution mega-merger with Avnet Technology Solutions, but many major decisions on Canadian structure and leadership remain.
Riverbed fills in what they state was the only void in their SteelFusion edge product, and expect this will open up new opportunities and continue the product line’s momentum.
IGEL, which greatly strengthened its presence in North America last year, has mainly ramped up in the U.S. to date, but is planning a push in Canada this year.
The addition of cloud visibility into the Managed Detection and Response service responds to the user vulnerability to issues like phishing and data exfiltration, and presents a strong new opportunity for partners.
Lenovo is preparing new incent programs to stimulate activity in these areas, believing that as areas where Lenovo lags the market, they represent relatively easy opportunities to grow against the market.
Canada is the first market for Tech Data to upgrade its certification, which can spell benefits for solution providers selling to government and enterprise.
