CafeX Live Assist for Microsoft Dynamics 365’s new Cosmos release facilitates chatbot-to-agent escalation, and provides an SDK for mobile customer service.
There has been a six month lag between D&H signing on Cisco Meraki in the U.S. and its availability in Canada, but the company thinks their partners – many of whom haven’t been selling cloud at all – will find it worth the wait.
Quest is releasing the new platform at Microsoft Inspire, because they see it as a strong channel offering, and are looking to recruit new partners to sell it.
The HPE Adaptive Backup and Recovery suite is composed of three products released last year as a unified package, and this release is designed to further that unified vision.
Arcserve also says out a roadmap to have, within twelve months, a midmarket disaster recovery offering based on a fusion of the two technologies that overcomes today’s pricing, complexity and efficiency issues.
Mitel’s acquisition of the Toshiba business is all about acquiring customers, and their channel. In order to protect their own Mitel channel partners, the two channels will, however, remain separate.
Based in Europe, but operating in over 100 countries worldwide, Exclusive enters the U.S. for the first time. Fine Tech’s B.C.-based subsidiary is not, however, part of this deal.
Robert Yelenich, Nutanix country manager in Canada, talks with ChannelBuzz about the measures he has taken over the past year in pursuit of the aggressive growth strategy he laid out a year ago.
Object storage vendor Cloudian has close strategic partnerships with several other vendors who touch different parts of the storage space, and their channel partners tend to be ones who work with those vendors.
While the Dell EMC merger has raised speculation about the future of their relationship with Nutanix, Dell EMC forcefully stated at Nutanix .NEXT that the relationship is solid and will continue.
The cloud services have the same OS as Nutanix’s on-prem software, which provides major benefits for customers – and significant new opportunities for partners.
Michael Sharun, President of the Dell EMC Canada Enterprise Division, discussed the major takeaways from the event for the company’s customers and partners.