Avaya chief evangelist Steve Forcum offers some advice for how partners can profit as many customers reevaluate their digital transformation moves made rapidly over the last two years.
As cloud services spending begins to outpace on-prem, Avaya Canada managing director David Robertson offers examples of customers who have successfully moved their communications to -as-a-service.
Avaya Canada’s Ian Purdell-Lewis shares some examples of how Canadian healthcare clients are embracing new communications infrastructure to offer a better patient experience.
Businesses need to provide excellent customer service and engagement even during times of crisis. Avaya OneCloud™ CPaaS helps businesses build that resiliency, writes Davide Petramala.
September 13, 2021Avaya Guest BlogComments Off on In-person, hybrid or remote: Post-secondary schools need the right collaboration solution this school year
With a split of in-person and virtual learning at colleges and universities, post-secondary institutions will have unique collaboration needs this year. Avaya Canada’s Stephen Brash offers some thoughts on how to solve for those needs.
August 6, 2021Avaya Guest BlogComments Off on Canadian PSAPs must transition to NG9-1-1 by 2024. Here’s how Avaya can help
Avaya Canada’s Brian Silverstone outlines the next-generation 911 opportunity and challenge, and how the company’s helping enable the transition, in this guest blog.
May 26, 2021Avaya Guest BlogComments Off on Guiding your customers through a subscription model for cloud services – Part 3
Avaya Canada’s Ian Purdell-Lewis on how solution providers can continue to drive customer transformation and value after the initial transition to the cloud.
April 26, 2021Avaya Guest BlogComments Off on Guiding your customers through a subscription model for cloud services – Part 2
Ian Purdell-Lewis of Avaya continues his series with advice for solution providers on how to guide customers through moving to a subscription model for cloud services in this guest blog.
April 5, 2021Avaya Guest BlogComments Off on Guiding your customers through a subscription model for cloud services – Part 1
Ian Purdell-Lewis of Avaya Canada offers some advice on how to help customers think through the process of getting the right subscription for their cloud services.