Avaya Canada’s David Robertson has six big predictions for how the contact center will look after COVID-19 — more consultative, more browsers, more collaboration, and more subscriptions for solution providers.
June 22, 2020Avaya Guest BlogComments Off on Adapting your contact center for the future of remote work: Insights, solutions and more
Avaya Canada managing director David Roberston offers his thoughts on how the contact center business is changing today and will stay changed in the post-pandemic world.