RMM

Managed Services

IT Glue founder Chris Day to exit as Kaseya acquires leader in market of IT documentation for MSPs

December 19, 2018 Mark Cox Comments Off on IT Glue founder Chris Day to exit as Kaseya acquires leader in market of IT documentation for MSPs
Kaseya will maintain Vancouver-based IT Glue as a standalone company to sell to its competitors, while also working closely to integrate its technology into the Kaseya Suite of offerings. Kaseya said IT Glue’s existing management team will guide operations in the wake of Day’s departure.

Managed Services

Malwarebytes looks to continue expansion from remediation into endpoint protection with MSP push

December 19, 2018 Mark Cox Comments Off on Malwarebytes looks to continue expansion from remediation into endpoint protection with MSP push
Malwarebytes announces a new partnership with Bask Technology, which both highlights their endpoint protection product, and is part of the company’s plan to significantly expand their presence in the SMB space going forward.

Managed Services

Webroot expands Continuum partnership around DNS filtering as they build out platform strategy

November 16, 2018 Mark Cox Comments Off on Webroot expands Continuum partnership around DNS filtering as they build out platform strategy
Webroot adds their DNS Protection at no cost for customers using Continuum Security Profile & Protect, as the companies extend their tight strategic relationship.

Managed Services

StorageCraft sees complex ConnectWise relationship as critical to both MSP and overall strategy

November 14, 2018 Mark Cox Comments Off on StorageCraft sees complex ConnectWise relationship as critical to both MSP and overall strategy
Unlike at the ConnectWise spring event, StorageCraft announced no new integrations at the fall event last week. The ConnectWise relationship remains critical to StorageCraft however, as they evolve their business models and practices to keep up with changes in the market.

Managed Services

Cylance looks to further boost rapidly growing MSP business with ConnectWise integration

November 13, 2018 Mark Cox Comments Off on Cylance looks to further boost rapidly growing MSP business with ConnectWise integration
Cylance has made their first partnership with an RMM vendor, integrating their two flagship products into ConnectWise Automate. They have plans to expand this ecosystem further.

Cloud

SherWeb relaunches their Office 365 offer, announces new UCaaS offering

November 12, 2018 Mark Cox Comments Off on SherWeb relaunches their Office 365 offer, announces new UCaaS offering
SherWeb’s first RMM integration, with ConnectWise, is scheduled to go live in Q1 of next year, a major step for the Cloud Services Provider, who previously had no direct integration with ConnectWise.

Managed Services

Eaton deepens MSP strategy with ConnectWise RMM integration

November 12, 2018 Mark Cox Comments Off on Eaton deepens MSP strategy with ConnectWise RMM integration
Power management vendor Eaton already has MSP partners, but until now, they had no integrations with RMM vendors. They have now finalized their first, with ConnectWise, and they are looking for more.

Managed Services

Auvik deepens network traffic visibility capability with Talaia acquisition

October 17, 2018 Mark Cox Comments Off on Auvik deepens network traffic visibility capability with Talaia acquisition
Auvik upgrades their AuvikFlow network traffic management tool with a technology that they say will further enhance network traffic visibility, and will be easier to develop going forward.

Managed Services

SolarWinds MSP head Pagliuca emphasizes spirit of partnership in Empower keynote

September 19, 2018 Mark Cox Comments Off on SolarWinds MSP head Pagliuca emphasizes spirit of partnership in Empower keynote
SolarWinds SVP and GM Pagliuca kicked off the company’s event in Scottsdale by emphasizing the centrality of partnership between the company and its MSP partners, while talking about what MSPs need to do to be successful and giving them some nuggets about new things they can expect this year.

Managed Services

Kaseya CEO Voccola explains importance and uniqueness of Rapidfire Tools acquisition

September 6, 2018 Mark Cox Comments Off on Kaseya CEO Voccola explains importance and uniqueness of Rapidfire Tools acquisition
The acquisition immensely strengthens Kaseya’s compliance offerings, and they immediately announced a new compliance solution from the RapidFire technology, which was sufficiently important that they delayed announcement of the acquisition for two months, until the new product was ready.