To avoid a nightmare integration when adding a new service or capability,, MSPs should look for services that easily plug into your existing tools and platforms, and vendors that understand your needs by providing intuitive tools to ease the process.
LabTech’s founder has an ambitious agenda, which involves improving the synergy of eFolder’s products, having a more systematic strategy around RMM and PSA integrations, and making eFolder the acknowledged technology leader in their space.
The three year deal makes KYOCERA Document Solutions Canada an Avast Elite Channel Partner, and the managed IT services portfolio from AVG Business by Avast will be offered both to KYOCERA Document Solutions Canada’s customers and to their own channel.
Pulseway, which offers cloud-based RMM services with a focus on the needs of mobile users, has been intensifying its MSP business over the last year, and adds to that with new NOC services for that market.
The addition of auto-healing scripts, more out-of-the-box monitoring, full integration of the Splashtop remote app, and automation of support for the agent installation process highlight the newest Atera enhancements.
Pulseway, whose RMM solution is specifically designed to work with mobile devices, has responded to customer feedback with Pulseway MSP, a version of their product designed specifically for MSPs. Major additions include white labelling capability and enhanced automation.