professional services

Panel members Struters (second from left), Dawson (centre) and Perez (second from right), flanked by Intel Security's Richard Steranka (left) and Ken McCray (right)
Managed Services

MSSP panel dishes on pains, pleasures of managed security model

May 17, 2016 Robert Dutt Comments Off on MSSP panel dishes on pains, pleasures of managed security model
Three top managed security service providers on why managed security is different from other managed services.

Richard Steranka, vice president of global channel operations at McAfee
Channel Programs

Intel Security to revamp program, incentives around new strategy

May 12, 2016 Robert Dutt Comments Off on Intel Security to revamp program, incentives around new strategy
Intel Security’s channel chief tells partners the company will focus incentives around its new platform approach, winning new customers and expanding business with existing customers.

Cloud

KEMP 2.0 releases KEMP360 application delivery framework

May 11, 2016 Mark Cox Comments Off on KEMP 2.0 releases KEMP360 application delivery framework
The new two-component application infrastructure monitoring and management solution is aimed at the enterprise, where the former SMB-focused vendor has been increasingly looking for new business.

Channel Programs

Epicor reworking sales culture, channel strategy, in strategic reorientation

April 22, 2016 Mark Cox Comments Off on Epicor reworking sales culture, channel strategy, in strategic reorientation
A key part of this is a major strengthening of the Epicor channel, including in the United States, where it has always been a small proportion of sales. Significant programmatic initiatives will be coming this fall.

Big Data

Gigamon adds Professional Service Partner Program to channel offerings

April 8, 2016 Mark Cox Comments Off on Gigamon adds Professional Service Partner Program to channel offerings
Gigamon decided last year that its professional services would be purely a partner play, and accordingly, has formalized and expanded the assistance it was offering informally to partners in professional services in order to enable significantly more partners.

Channel Programs

Riverbed expands partner program, will add subscription offerings

April 6, 2016 Mark Cox Comments Off on Riverbed expands partner program, will add subscription offerings
Riverbed adds new tracks for integrators and managed services, extends rebates and incentives, and is aiming to have all its offerings capable to being offered by partners on a subscription basis by the end of 2016.

Big Data

Gigamon enhances security focus with new Metadata Engine

February 29, 2016 Mark Cox Comments Off on Gigamon enhances security focus with new Metadata Engine
Gigamon enhances the security platform at the core of their growing security business, while continuing to increase and develop the security-focused part of their channel. They will also be implementing a Gigamon Professional Services program in Q2.

Channel Programs

Five9 continues channel expansion in move away from direct model

January 25, 2016 Mark Cox Comments Off on Five9 continues channel expansion in move away from direct model
Cloud-focused contact centre software vendor Five9 sold mainly direct until last year, when it added a master agent channel component. Now it is expanding its channel with integrators and resellers.

Channel Programs

VMware Partner Professional Services Program heralding more investments in emerging techs

December 7, 2015 Mark Cox Comments Off on VMware Partner Professional Services Program heralding more investments in emerging techs
Programmatic initiatives to back trending areas is something VMware is telling partners they can expect to see more of in 2016.

Channel Programs

Avaya Canada lays out comprehensive midmarket strategy

December 3, 2015 Mark Cox Comments Off on Avaya Canada lays out comprehensive midmarket strategy
Avaya recently introduced its new Avaya Midmarket Select Program. But the program itself is only part of the company’s strategy to significantly increase its presence in the mid-market space in Canada.