Unified Communications

Unified Communications

RingCentral looks to fight video meeting fatigue with free-standing Glip meeting service

December 15, 2020 Mark Cox Comments Off on RingCentral looks to fight video meeting fatigue with free-standing Glip meeting service
Available on a freemium model and not tied to the RingCentral platform, Glip meetings have no real time limit, and facilitate pre- and post-meeting preparation and collaboration so that meetings have more context than is typically the case.

Unified Communications

Jabra, HP partner around meeting room bundle of Jabra Panacast and HP Elite Slice

October 15, 2020 Mark Cox Comments Off on Jabra, HP partner around meeting room bundle of Jabra Panacast and HP Elite Slice
This is Jabra’s first partnership around their PanaCast 180 degree panoramic camera solution, and the goal is to extend the collaboration partnership with HP, which will include letting HP leverage the data capabilities from PanaCast.

Unified Communications

Poly introduces new Poly Sync speakerphone family

October 14, 2020 Mark Cox Comments Off on Poly introduces new Poly Sync speakerphone family
The new Poly Sync devices, which extend from the home office [Poly Sync 20] to small and mid-sized conference rooms [Poly Sync 60] feature both newer technology and price points that are competitive in the small device space.

Unified Communications

Zoom expands Phone Cloud Service, with new global plan, and support in 25 new geos

August 17, 2020 Mark Cox Comments Off on Zoom expands Phone Cloud Service, with new global plan, and support in 25 new geos
The global plan allows for streamlining the service agreement process by letting customers purchase domestic calling across all geos, while the new support covers mainly Europe, but also geos in Central and South America, and in Asia.

Marketing

Avaya rebrands portfolio around Avaya OneCloud name to better highlight cloud value

August 7, 2020 Mark Cox Comments Off on Avaya rebrands portfolio around Avaya OneCloud name to better highlight cloud value
The portfolio has been reorganized into three components: Avaya OneCloud CCaaS; Avaya OneCloud UCaaS; Avaya OneCloud CPaaS.

Cloud

Pax8 continues push into UCaaS market with RingCentral partnership

July 28, 2020 Mark Cox Comments Off on Pax8 continues push into UCaaS market with RingCentral partnership
Most MSPs have chosen not to become involved in the UCaaS market, something Pax8 is trying to change, in the belief that their ecosystem can provide MSPs with more visibility than they have had from working directly with these vendors.

Security

Okta strategic partner survey confirms massive COVID uptick around both collaboration and security

July 28, 2020 Mark Cox Comments Off on Okta strategic partner survey confirms massive COVID uptick around both collaboration and security
Okta’s partner report is a follow-up to an earlier one done with Okta customers, and the trends are essentially the same.

Managed Services

LogMeIn opens up LastPass to MSPs, introduces new GoToRoom hardware bundles

July 22, 2020 Mark Cox 1
LogMeIn makes two unrelated announcements, expanding MSP opportunities in their Identity and Access Management business, and adding new hardware bundles for GoToRoom in their UCC business.

Unified Communications

Zoom unveils true Hardware as a Service offering for Zoom Rooms

July 7, 2020 Mark Cox Comments Off on Zoom unveils true Hardware as a Service offering for Zoom Rooms
The channel angle with this offering is really aimed at the Master Agent channel, as it is targeted at smaller customers.

Communications

Why UCaaS, and why now: Benefits, insights, and examples

June 30, 2020 Guest Poster Comments Off on Why UCaaS, and why now: Benefits, insights, and examples
Avaya Canada channel leader Miles Davis with some thoughts on why the time for UCaaS is now.