They include Twilio Video Web RTC Go, a free toolkit for one-on-one video, EventStreams, which uses a single API to aggregate data from all Twilio powered experiences, Twilio Frontline for mobile workers, and Twilio Flex Ecosystem, a third party expansion of the Twilio Flex platform.
Highlights include six new products, four of which are vertically focused around telcos, legal and financial services. A new Service Graph Connector programs for integrations is also part of the release.
Zoho Workplace is a suite of nine existing Zoho collaboration, productivity, and communications applications which have the advantage of being fully integrated with each other and with other Zoho business process apps.
Zoho BackToWork consists of six related modules, with a key one being an Employee Wellness module to define and score individuals, and use those scores to manage access and restrict individuals with failing scores from coming to work.
A new survey done on behalf of Zoho finds that while a significant majority of Canadian employees are happy with their companies’ corporate goals and their work in general, most are not happy with their technology, whether they are working in the office or remotely.
Ipro has been a powerhouse in the legal and public sector markets, and in the analysis end of the market, while NetGovern complements this with a strong presence in many verticals and a focus on the upstream part of the market involving collection and preservation of data.
While the heavy lifting in restructuring ServiceNow’s partner program was done last year, the company is building on that this year with multiple new enablement initiatives to further empower partners and enhance the partner experience.
The COVID-19 pandemic has accelerated existing trends towards automation, but now that much of the work of responding to the new work situations is created has been done, Automation Anywhere looked to future issues around workplace resiliency at their virtualized customer event.