Artificial Intelligence

Five9 launches Five9 Fusion for ServiceNow to provide unified, AI-powered customer service

Five9, which makes an Intelligent CX Platform as part of its CCaaS offering, has announced Five9 Fusion for ServiceNow, a turnkey AI-powered integration that unifies voice and digital interactions through a real-time AI transcription stream and a single routing engine to empower businesses.

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Kyndryl strengthens their Agentic AI Framework with new capabilities

Kyndryl has announced advanced Agentic AI Capabilities enable customers to scale AI across their businesses, where the newly unveiled core of the Kyndryl Agentic AI Framework orchestrates, securely builds and dynamically deploys AI agents, and helps customers across industries become AI-native.

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Channel Programs

Azul Launches TAP (Technology Alliance Partner Program) to expand Java ecosystem

The TAP program is focused  on ISVs, complements an earlier one for MSPs that Azul launched this summer, and is designed to foster deep collaboration between Azul and technology partners to deliver integrated solutions that improve developer productivity, DevOps efficiency, business productivity and cloud efficiency for Java customers worldwide.

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UiPath upgrades AI for UiPath Platform and partners with Snowflake, NVIDIA and Google

In addition to three important new strategic relationships, UiPath announced significantly expanded Capabilities for its UiPath Platform for agentic automation and orchestration, together with built-in security and governance to drive efficiency, reduce costs, and realize impact and ROI from AI transformation efforts.

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Databricks and OpenAI partner to make OpenAI models natively available within the Databricks platform and Agent Bricks flagship product

Databricks and OpenAI have announced a multi-year partnership that will make OpenAI models natively available within the Databricks Data Intelligence Platform and Databricks’ flagship AI product Agent Bricks, while they also signed a multiyear, $100 million deal to sell artificial intelligence services to large business customers.

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Cloudera integrates with Dell ObjectScale and expands ecosystem

Cloudera announced the integration of Dell ObjectScale with Cloudera to advance their joint ‘AI-in-a-Box’ offering and create a comprehensive Private AI platform that lets them all of Cloudera’s compute engines directly against Dell Technologies ObjectScale storage, and also expanded their Enterprise AI Ecosystem with new partnerships.

Artificial Intelligence